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Administrative Office Manager
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Pine Canyon HR
Redwood Falls, MN (In Person)
$65,000 Salary, Full-Time
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Job Description
About the Role We're looking for a high-level Administrative / Office Manager to own the internal administrative and financial systems that keep our business running. This is a high-impact, hands-on role covering Accounts Receivable & Payable, HR, Call Center operations, and internal operational support across all departments. What You'll Do Finance & Accounting Manage accounts receivable, invoicing, and collections Oversee accounts payable — vendor payments, expenses, and reconciliation Manage payroll processing, accuracy, and reporting Maintain clean financial data in QuickBooks and related reporting systems Provide financial reports to support leadership decision-making HR & Administration Oversee HR processes: onboarding, documentation, and compliance Maintain accurate employee records and ensure regulatory adherence Manage administrative workflows and internal coordination Ensure CRM and system data accuracy across all departments Call Center & Customer Service Oversee call center operations and customer service team performance Ensure inquiries, scheduling, and communications are handled efficiently Monitor service levels and drive process improvements Serve as liaison between field teams and customers on escalations What We're Looking For Detail-oriented and highly accountable Strong financial discipline — you own your numbers Organized, structured, and process-driven A team player who supports leadership with clarity and follow-through Qualifications 3+ years of experience in office management, bookkeeping, or a similar role QuickBooks proficiency (Online or Desktop) Payroll processing and HR compliance experience Prior call center or customer service management experience Strong written and verbal communication skills CRM experience preferred Experience in the trades or home services industry is a plus Compensation & Benefits $55,000-$75,000 base salary, commensurate with experience Performance incentives Comprehensive benefits package (medical, dental, vision) Paid time off and holidays Stable, long-term career with a family-owned company In office 8:00 am to 5:00 pm