Office Administrator
Job
Confidential
Boone, NC (In Person)
$40,560 Salary, Full-Time
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Job Description
Office Administrator We are a small, team-oriented business looking for a dependable and organized individual to support our day-to-day office operations. This is an in-person position focused on customer communication, administrative support, and helping keep the office running smoothly. We are in the service business and service wells, drill wells, and install filtration systems. Responsibilities Answer and manage incoming phone calls and customer inquiries Provide friendly and professional customer service support Assist customers with account questions, service agreements, and terms of service documentation Support bookkeeping, invoicing, and administrative tasks using QuickBooks Maintain organized records, files, and office documents Assist with scheduling, data entry, email correspondence, and other administrative tasks Coordinate with internal team members to ensure efficient office operations Handle general office duties and provide support where needed Qualifications Strong communication and customer service skills Comfortable speaking with customers over the phone and through email Experience using QuickBooks required Organized, detail-oriented, and able to multitask Proficient with basic computer programs including email and Microsoft Office or Google Workspace Reliable, professional, and able to work independently in a small office environment About the Position In-person office role: 7:30am-12pm M-F Small business environment with a collaborative team atmosphere No walk-in retail customers; customer interaction is primarily by phone and email Opportunity to grow with the company and take on additional responsibilities over time