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Office and Operations Manager
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Resolve Electrical Services
Havelock, NC (In Person)
$47,500 Salary, Full-Time
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Job Description
Office & Operations Manager - Resolve Electrical Services | Havelock, NC Compensation & Benefits $40,000-$50,000 per year, depending on experience and qualifications Full-time position Paid holidays Paid time off (PTO) 90-day performance review Opportunity for compensation increases based on performance Leadership role with real responsibility and influence A few years ago, we could keep most of this business in our heads. The schedule, the customers, the leads, the follow-up, the day-to-day office work. It wasn't always perfect, but it worked. Today, it doesn't. That's a good problem to have because it means we've grown. We have a solid team, great customers, and more opportunity in front of us than ever before. The truth is, we've reached the point where we need another strong leader on our team. At Resolve Electrical Services, we solve problems for a living. That's where the name came from. Whether it's tracking down a difficult electrical issue or helping a customer figure out the best path forward, that's what we do every day. Now we're looking for someone who enjoys solving a different kind of problem. The right person likes organization. They like follow-through. They like knowing where things stand. They get satisfaction from making sure things are handled and important details don't get missed. This isn't one of those jobs where you'll sit quietly in a corner and wait for the phone to ring. We're looking for someone who wants to take ownership of the office and help us continue building a better company. You'll work closely with our team, support our office coordinator, help manage scheduling, customer communication, accounts receivable, bookkeeping coordination, HR administration, and the systems that keep the business running smoothly. If you see a better way to do something, we want to hear it. If you notice a problem, say something. If you've successfully built systems or improved processes before, bring those ideas with you. What You'll Be Responsible For Scheduling and workflow Lead follow-up Customer communication Accounts receivable follow-up Coordinating bookkeeping and CPA communication HR administration and employee documentation Supporting and coordinating with our office coordinator Improving systems and procedures Helping create consistency and accountability throughout the company You Might Be a Good Fit If You like being organized. You follow through. You communicate well with people. You stay level-headed when things get busy. You enjoy solving problems. You take ownership instead of waiting for someone else to handle it. You don't need someone looking over your shoulder all day. Experience in construction, service industries, office management, bookkeeping, property management, operations, or a similar role is a plus. A Little About Us We work hard. We care about our customers. We care about doing things the right way. We also enjoy coming to work. There's plenty of laughter, occasional sarcasm, and the usual surprises that come with running a small business. We've helped customers who were in a bind. We've worked with our contractors when in a bind. We believe a company can make money and still treat people the right way. We're trying to build a really good one. If that sounds like something you'd like to be part of, we'd love to hear from you. To Apply Please send your résumé and tell us about a process, system, or procedure that you improved at a previous job.