Business Office Manager
- Senior Housing Statesville, NC 28677 $20
- $25 an hour
- Full-time $20
- $25 an hour
- Full-time Kindcare Management, a leader in the senior living industry, has an outstanding opportunity for an experienced Business Office Manager at our assisted living facility in Statesville, NC .
The ideal candidate must have experience in the senior housing industry , including working with Medicaid, Assisted Living Facilities, Special Assistance applications, Social Security Representative Payee applications, PCS Medicaid, and helping residents get approved for PCS Medicaid . The candidate must also be highly organized, detail-oriented, and excellent with follow-up. The Business Office Manager oversees all community accounting functions, including accounts payable, accounts receivable, third-party billing, resident inquiries, and collections. This role also serves as the primary point of contact for human resources-related functions and directly assists the Administrator and leadership team at the community. The Business Office Manager must be flexible and willing to assist other key roles within the facility as needed. Key ResponsibilitiesAccounting Management Oversee all business office functions, including accounts payable, accounts receivable, billing, resident statements, and resident inquiries. Document, prepare, and distribute resident statements. Manage aging and past-due account collections. Follow company collection policies and procedures to reduce delinquent accounts. Make recommendations to the Executive Director regarding write-offs. Maintain extensive knowledge and use of QuickBooks . Demonstrate proficient use of resident billing software. Medicaid, Special Assistance, and Resident Benefit Support Assist residents and families with Special Assistance applications . Assist with Social Security Representative Payee applications . Support residents and families with PCS Medicaid applications . Help residents apply for and get approved for PCS Medicaid services . Maintain strong follow-up with families, agencies, Medicaid offices, and other third parties to ensure applications and approvals are completed timely. Track application status and communicate updates clearly to the Administrator and families. Human Resources Assist hiring managers with recruiting and hiring. Ensure timely submission of biweekly payroll processing. Serve as backup for timecard processing. Schedule new hire orientation and lead assigned segments. Submit employee changes, including merit increases, position/status changes, and terminations. Maintain employee files in accordance with company, state, and federal requirements. Track certifications and licenses to ensure they remain current. Resident and Family Management Respond to residents, families, and visitors with immediate and courteous assistance. Assist in resolving customer financial disputes. Maintain professional communication with residents, families, staff, and outside agencies. Office Management Order office supplies and manage office needs within budget. Manage front desk/concierge staff, including hiring and scheduling. Additional Responsibilities Conduct job responsibilities in accordance with the Company's Code of Business Conduct, professional standards, and applicable state and federal laws. Assist with special projects or tasks as assigned. Participate in the Manager on Duty weekend rotation. Maintain a professional appearance and good personal hygiene in accordance with company policies. Education and Training Associate degree or higher in accounting, finance, human resources, or a related field preferred. Experience 2-3 years of related experience preferred. Senior housing, assisted living, Medicaid, Special Assistance, Representative Payee, and PCS Medicaid experience required. Experience with QuickBooks required. Experience with resident billing software preferred. Training and Certifications Valid driver's license required. Positive driving record required. Skills and Abilities Basic computer skills, including Microsoft Word and Excel. Strong QuickBooks experience. Excellent communication and customer service skills. Strong follow-up skills. Ability to work with residents, families, Medicaid offices, Social Security, and other agencies. Ability to manage multiple priorities and deadlines. Important Qualities Organized and attentive to detail. Positive, friendly, and professional demeanor. Strong oral and written communication skills. Flexible with changing priorities. Diplomatic and professional in communication. Must be dependable and proactive. Must pass a background check. Qualified candidates must have prior experience with Assisted Living, Medicaid, Special Assistance applications, Social Security Representative Payee applications, PCS Medicaid, and helping residents obtain PCS Medicaid services.
Job Type:
Full-time Pay:
$20.00
00 per hour
Benefits:
Health insurance Paid time off Application Question(s): Have you worked in Business Office or understand Business office in the Senior Living Industry specifically? Do you have experience in Special Assistance Applications for Senior Living and Social Security Rep Payee Applications?
Experience:
Business Office :
2 years (Required) Ability to
Commute:
Statesville, NC 28677 (Required)
Work Location:
In person
