Office Manager

Office Manager (Full-Time) Ponderosa Villa - Crawford, Nebraska Step into a role where your organization, communication, and financial expertise directly support quality resident care. At Hemingford Care Center, you'll be part of a team that values integrity, accountability, and meaningful outcomes-for both residents and staff. Why Join Us? We're a people-focused skilled nursing facility committed to helping residents regain independence and transition safely to the next level of care. Here, your work behind the scenes plays a key role in creating a smooth, supportive experience for residents and their families. What You'll Do Manage facility collections, including private pay, copays, and share of cost Work directly with residents and families to collect payments and answer billing questions Set up and monitor payment plans when needed Ensure insurance information is accurate and updated in a timely manner Support new admissions by verifying insurance coverage and eligibility Communicate clearly about billing timelines to avoid surprises for residents Collaborate with internal teams to maintain accurate financial records What We Offer Medical, dental, and vision insurance 401(k) with employer match Generous paid time off (up to 16 days annually) Company-paid life insurance What You Bring At least 1 year of business office or collections experience (healthcare setting preferred) Knowledge of Medicare, Medicaid, HMO, and Hospice billing Experience with accounts payable/receivable is a plus Familiarity with PointClickCare is preferred High school diploma or equivalent Strong communication skills and a solutions-focused mindset If you're someone who takes ownership, communicates with clarity, and wants to contribute to a team that truly supports one another, this is a great opportunity to grow your career in healthcare administration.

Work Location:

In person