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Office Manager
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MCP HVAC
Portsmouth, NH (In Person)
$54,080 Salary, Full-Time
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Job Description
Overview We are seeking a dedicated, professional and personable Office Manager to join our team. This role is essential in providing exceptional front desk support and administrative assistance to ensure the smooth operation of our office. The ideal candidate will possess strong organizational skills, excellent phone etiquette, and a friendly demeanor, making them the first point of contact for our customers and visitors. Responsibilities Greet visitors and customers warmly, providing a positive first impression. Manage incoming calls, directing them to the appropriate personnel while maintaining professional phone etiquette. Work with office staff and field technicians to handle day-to-day operations. Schedule estimates and installs. Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date in our systems. Assist with clerical duties including filing, scanning, and organizing documents. Schedule appointments and manage calendars for staff members as needed. Manage/order office supplies and equipment. Submit permits and scheduling inspections. Register equipment and follow up with customers post-install. Receive deliveries and pick up mail. Follow up on unpaid invoices. Handle customer financing. Utilize QuickBooks for basic accounting tasks as required. Support team members with various administrative tasks. Qualifications Previous experience as an Office Manager, Office Coordinator, CSR, Administrative/Executive Assistant, Receptionist or a similar administrative role is preferred. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent customer service skills. Strong written and verbal communication skills. Experience with Microsoft Office and Google Workspace. Proficient in data entry and clerical tasks with attention to detail. Basic knowledge of QuickBooks is a plus, but not required. Ability to work independently as well as part of a team in a fast-paced environment. High school diploma or equivalent; additional certifications in office administration are an advantage. Experience with Housecall Pro or similar is a plus. Benefits $18.75/day lunch allowance Full medical and dental insurance with 100% of premium paid by employer 401K 40 hours of PTO every 6 months Paid holidays Schedule is Mon-Fri, 7am-3:30pm