Office Administrator HVAC Service Company

Office Administrator

• HVAC / MEP

  Service Company (Full-Time, In-Office) Asteroid Operating Company
• Hamilton, NJ $55,000
• $65,000 per year + Performance Bonus + Benefits About Us Asteroid Operating Company Asteroid Operating Company is a fast-growing Mechanical, Electrical, and Plumbing (MEP) contractor serving commercial and residential clients across New Jersey.

We specialize in service, preventative maintenance, and project work for complex building systems, with a strong focus on responsiveness and execution. Position Overview We are hiring a full-time Office Administrator to support our service and operations team. This is a high-volume, fast-paced environment where organization, responsiveness, and attention to detail are critical. You will be a central point of coordination between customers, technicians, and management—helping ensure jobs are scheduled, executed, and closed out efficiently. Key Responsibilities Service Coordination & Administration Schedule and dispatch technicians for service calls and projects Process permits and assist with job coordination and timelines Generate service reports, invoices, and job documentation Manage service tickets and workflows using systems such as ServiceTitan or similar Customer Support Answer inbound calls related to service requests, billing, and scheduling Make outbound calls to confirm appointments and follow up with customers Resolve customer issues quickly and professionally Operations Support Assist with warehouse coordination, inventory tracking, and fleet logistics Support management with administrative and operational tasks as needed Qualifications 1-3 years of administrative experience in HVAC, MEP, construction, or a similar service-based industry Strong ability to multitask in a fast-paced, high-volume environment Excellent communication and customer service skills Highly organized with strong attention to detail Comfortable working independently and taking ownership of tasks Proficient in Microsoft Office (Word, Excel, Outlook)

Preferred:

Experience with ServiceTitan, QuickBooks, or similar platforms Basic bookkeeping or accounting experience Schedule Full-time, in-office role Monday-Friday, 7:30 AM

• 5:00 PM Occasional availability for urgent or after-hours coordination (as needed) Compensation & Benefits $55,000
• $65,000 base salary (based on experience) Performance-based bonus 401(k) with company match Health insurance contribution Paid vacation, holidays, and sick time What We're Looking For Someone who thrives in a high-accountability role Strong sense of urgency and follow-through Ability to keep multiple jobs moving simultaneously without dropping details Pre-Employment Requirements Drug screening Background check Motor vehicle record check Asteroid Operating Company is an Equal Opportunity Employer.

Job Type:

Full-time Pay:

$55,000.00

• $65,000.

00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person