Office Manager

Our client, a specialty food manufacturing and distribution company, is looking for a Customer Service Representative to join their team in Wayne, NJ. This role supports customer relations and sales operations by managing orders, coordinating documentation, and ensuring smooth communication between customers, production, and logistics teams.

Key Responsibilities:

Manage customer inquiries, requests, and concerns in a professional and timely manner Enter, manage, and verify customer orders prior to shipment Request Certificates of Analysis (COA) from Quality Assurance for active sales orders Set up new customer accounts and maintain accurate customer records Coordinate special production runs and communicate scheduling updates with production teams Provide customers with documentation such as COAs, specifications, labels, testing reports, and treatment records Prepare and process invoices, credits, debits, returns, and COD payments Prepare and manage Canadian export documentation Maintain treatment records and logistics documentation for ETO and IRR treatments Coordinate treatment scheduling and production transfers Ensure all regulatory, treatment, and customer documentation is properly recorded and archived Provide after-sales support to ensure customer satisfaction

Requirements:

Bilingual in Spanish and English required Strong clerical, organizational, and documentation management skills Excellent communication and customer service skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to manage multiple priorities in a fast-paced environment Previous experience in food manufacturing or distribution preferred

Pay & Schedule:

Pay:

$20

• $21 per hour

Schedule:

Monday

• Thursday, 8:30 AM
• 6:00 PM; Friday, 8:30 AM
• 12:30 PM Equal Opportunity Employment Lyneer Staffing Solutions is an equal opportunity employer committed to building a diverse and inclusive workforce.

We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics. We encourage applications from candidates of all backgrounds and experiences, and we are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process.