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Dayton - Bridal Office Administrator

Job

The Flowerman

Thurman, OH (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/4/2026

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Job Description

Summary:
As the Office Administrator for The Flowerman's Bridal Team, you'll be a welcoming and dependable presence in our office. You'll support our team by managing bridal proposals, responding to customer inquiries, updating schedules, and helping everything run smoothly behind the scenes. You'll be one of the first voices our brides hear—so a kind, helpful, and positive attitude is a must! If you love staying organized, thrive on creating great experiences, and enjoy being part of a collaborative team, we'd love to meet you.
Key Responsibilities:
(including, but not limited to) Warmly answer phone calls and emails from couples and their families Update client proposals and send revised invoices with accuracy and care Manage and communicate the weekly DIY class schedule with our team and customers Coordinate the monthly consultation calendar for the bridal team Support and occasionally coach during Thursday/Friday DIY floral classes Gently follow up with couples who have pending details or bookings Help keep our office space tidy, cheerful, and running smoothly Assist customers with payments and scheduling for DIY classes
What We're Looking For:
High school diploma or associate's degree A friendly, helpful nature and a strong passion for customer service Confidence using Gmail, Google Calendar, and other online tools (Curate, Square, Acuity) Great problem-solving skills and strong attention to detail Excellent written and verbal communication A love for organization and helping others succeed Some flexibility in scheduling to meet the needs of our couples and events
Why You'll Love It Here:
At The Flowerman, we believe in creating beautiful moments—not just for our clients, but for our team too. You'll be part of a fun, kind-hearted workplace where your contributions truly matter. We're here to celebrate love and creativity—and we'd love for you to join us in doing just that!