Back Office Supervisor

Job Listing ID:

4493814

Job Title:

Back Office Supervisor Application Deadline:

Open Until Filled

Job Location:

Portland

Date Posted:

05/17/2026

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Back Office Supervisor US-OR-Portland Requisition ID:

2026-39288

Position Category:

Management/Supervisory

Job Type:

Unclassified Administrative

Position Type:

Regular Full-Time

Posting Department:

Immediate Care

Posting Salary Range:

$70,158.40•$112,091.20 per year with offer based on experience, education, and internal equity

Posting FTE:

1.00

Posting Schedule:

Monday•Friday, flexible based on operational need

Posting Hours:

8:00a•5:00p flexible based on operational need

HR Mission:

Healthcare

Drug Testable:

Yes Department Overview As a companion service to Primary Care, OHSU Immediate Care offers same day care to new and established patients of all ages for common health concerns and non•emergent minor injuries. The Back Office Supervisor for Immediate Care at OHSU is responsible for day-to-day operations of a 365 day ambulatory operation open 8am•8pm at 4 separate clinical locations; CHH Building 1, Beaverton, Scappoose, and Richmond, providing leadership and expert guidance. The Back Office directly Supervisor manages all back office staff to include but not limited to: Medical Assistants (MA), Licensed Practical Nurses (LPN), Emergency Medical Technicians (EMT), Patient Access Service (PAS) Trainees, PAS Specialists and any assigned lead personal consistent with operational requirements and customer service philosophy of OHSU. This position works in close collaboration with the Immediate Care Front Office Supervisor, Practice Manager and Medical Director providing input and guidance for process improvement and customer satisfaction for Immediate Care services. The Immediate Care Back Office Supervisor has overall responsible for directing and coordinating daily functions and duties of the back office, patient/clinician flow, compliance with regulatory requirements, ensuring education and training is up to date, HR management, scheduling (daily, weekly, and monthly), quality projects, safety for staff, patients, and visitors, and attending meetings. Provides back-up support for clinical and business staff, including support for clinical support staff and providers.

Operational Support:

The Immediate Care Back Office Supervisor, with oversight of a 365 day ambulatory operation, is responsible to be on call weekdays, weekends and holidays during hours of operation for 4 separate distinct clinic locations. Call coverage is shared with Immediate Care Front Office Supervisor and Practice Manager.

Staffing:

18 back-office staff and 12 front-office staff across 4 separate geographic clinic locations with combined visits of 36,000 annually

Function/Duties of Position Operations Management:

Develops, maintains, and implements practice specific policies, workflows and procedures. Ensure Equal employment opportunity, including veterans and individuals with disabilities.

PI284600837

Job Classification:

Medical Secretaries and Administrative Assistants Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 At least 1 year

Education Required:

High School Diploma/GED

Minimum Age:

N/A Gender:

N/A