Business Office Manager

Position Summary We are seeking a dedicated, organized, and detail-oriented Business Office Manager to join our team. This position is responsible for overseeing the daily administrative, human resources, payroll, and accounts payable functions of our senior living facility. The Business Office Manager serves as a key resource for residents, families, employees, vendors, and visitors while ensuring compliance with company policies and applicable regulations. The ideal candidate is compassionate, customer-service driven, highly organized, and thrives in a fast-paced healthcare environment where accuracy, professionalism, and timeliness are essential. Essential Responsibilities Human Resources & Employee Relations Assist with payroll processing and employee benefits administration. Coordinate employee onboarding, orientation, and pre-employment requirements. Maintain employee personnel files in accordance with company policies and applicable state and local regulations. Ensure employee training, certifications, licenses, and continuing education requirements remain current. Maintain accurate personnel records, payroll records, and training documentation. Support managers and employees with general human resources functions and compliance requirements. Business Office & Financial Management Process accounts payable invoices accurately and in a timely manner. Maintain vendor files and ensure payments are made according to contractual agreements. Assist with resident billing, rent collection, and fee tracking. Establish and maintain procedures for collecting resident payments and services. Maintain accurate financial records and business office documentation. Administrative Operations Answer and direct telephone calls professionally while providing exceptional customer service. Greet and assist residents, families, visitors, vendors, and team members. Order and maintain office supplies for all departments. Upload and maintain resident information within electronic medical record systems. Ensure business office records remain organized, secure, and compliant. Perform additional duties as assigned to support community operations. Qualifications Education Bachelor's Degree in Business Administration, Human Resources, Accounting, Healthcare Administration, or a related field preferred. Associate's Degree with relevant experience will be considered. Experience Minimum of one (1) year of experience in administration, payroll, accounting, human resources, or office management required. Previous experience in senior living, assisted living, personal care, skilled nursing, healthcare, or long-term care preferred. Knowledge, Skills & Abilities Knowledge of payroll processing, accounts payable, and human resources practices. Strong organizational, time management, and multitasking skills. Excellent customer service, communication, and interpersonal skills. Professional telephone etiquette. Ability to maintain confidentiality and handle sensitive information with discretion. Strong attention to detail and accuracy. Proficiency with Microsoft Office applications and electronic record systems. Ability to prioritize responsibilities and meet deadlines in a fast-paced environment. Why Join Our Team? As the Business Office Manager, you will play a vital role in supporting our residents, families, and team members while helping ensure the smooth and efficient operation of our facility. This is an opportunity to make a meaningful impact in the lives of seniors while working alongside a dedicated and compassionate team.

Benefits May Include:

Competitive salary Health, dental, and vision insurance Paid time off 401(k) retirement plan Join our team and make a difference in the lives of seniors every day!

Pay:

From $55,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person