Office Manager

Our client in Glenside is seeking a full-time contractor to support administrative, order processing, and customer communication functions. This role is fully on-site, Monday through Friday.

Responsibilities:

• Monitor and review emails from two mailboxes, respond to customer inquiries, or forward messages to the appropriate internal contact
• Answer incoming phone calls and open/sort incoming mail from the post office
• Enter sales orders from customer POs, quotes, or emails
• Prepare shipping documents for both domestic and international shipments
• Bill customers after shipments are completed and email invoices
• Follow up on past-due AR balances and document all communication

Experience:

• QuickBooks Desktop experience helpful but not required
• PDF editing helpful but not required
• Basic proficiency in Excel, Word, PowerPoint, and general Microsoft Office applications

Key Abilities:

• Strong attention to detail
• Reliable follow-up and task ownership
• Clear, professional communication with customers and internal staff
• Comfortable asking questions and seeking clarification when needed