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Restoration Business Office Manager
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Dry Docs Restoration LLC
Philadelphia, PA (In Person)
$50,000 Salary, Full-Time
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Job Description
Overview We are seeking a dynamic and organized Restoration Business Office Manager to lead our administrative operations within the restoration industry. This vital role combines office management, team supervision, and client coordination to ensure seamless business processes. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional communication, organizational skills, and a proactive approach to problem-solving. As the cornerstone of our office operations, you will play a key role in supporting our team's success and delivering outstanding service to our clients. Duties Oversee daily office operations, including front desk management, phone systems, and calendar scheduling to ensure smooth workflow. Supervise administrative staff and provide training & development opportunities to foster a motivated and efficient team. Manage vendor relationships, overseeing service quality, and maintaining timely payments through bookkeeping tools like QuickBooks. Accuractely and timely submit claim submissions to homeowners insurance;we are paid by insurance companies for most jobs Full responsibility over the A/R Coordinate project schedules, track deadlines, and manage appointment calendars to optimize team productivity. Handle human resources functions such as payroll processing, employee onboarding, filing personnel records, and ensuring compliance with company policies. Maintain accurate financial records by managing bookkeeping tasks, budgeting support, and invoice processing. Assist with event planning for company meetings or community outreach initiatives to promote team engagement. Ensure effective communication across departments through clear phone etiquette and professional correspondence. Qualifications Proven experience in office management or administrative roles within a fast-paced environment; prior office management experiecnce in the trades is a plus. Supervising experience with the ability to lead and develop a team effectively. Proficiency in QuickBooks for bookkeeping and payroll processing; strong organizational skills are essential. Excellent communication skills with the ability to handle front desk duties and multi-line phone systems confidently. Strong knowledge of scheduling management tools and calendar organization software. Experience with vendor management, budgeting, filing systems, and clerical tasks required for efficient office operations. Familiarity with human resources functions such as onboarding, training & development, and employee record keeping. Ability to manage multiple priorities simultaneously while maintaining attention to detail. Demonstrated professionalism in phone etiquette and customer service interactions. Willingness to create and improve upon processes and procedures. Join us in this exciting role where your leadership will directly impact our team's efficiency and client satisfaction! We value energetic individuals who are eager to make a difference every day through proactive management and exceptional organizational skills.