Front Office Administrator

The Front-End Office Administration will perform administrative and clerical duties for the sales department. The ideal candidate would be comfortable working with our customers directly, be reliable & outgoing, and must pay attention to detail. Hours are flexible, but must be available during the week until 7. Saturdays are required 9-3. We fully train. It is a fast paced business so you will not be bored! This could be a seasonal position, full time seasonal, part time or full time for the right candidate. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Submit credit information to the appropriate lender for individuals or businesses to assist customers obtaining financing. Submit & complete all all-applicable information to lenders to complete the funding process in an organized and timely manner. Uses computer software to enter in customers information and process payments Customer service; both face to face, via email and telephone. Resolves customer complaints and verifies transactions through consultation Verifies and collects all data for sales deals and appropriate signatures for both inhouse paperwork and state paperwork. Utilizes and applies privacy, information safeguards & red flags for all transactions. Performs other related duties as assigned. Answer phones Minimum Qualifications (Knowledge, Skills, and Abilities) High School Degree or GED Mathematics required Must be organized & be able to perform job functions in a stressful fast paced environment Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Basic understanding of relevant equipment, policies, procedures used to process sales deals. Reliable Transportation Ability to identify discrepancies and solve problems. Must have the ability to multitask. Must have a notary license or willingness to obtain one Clean background check

Pay:

$14.00 - $18.00 per hour

Benefits:

401(k) Employee discount Flexible schedule

Work Location:

In person