Payer Back Office Strategy / Technology / Operations Consultant, Senior Manager

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ID 711574WD

Location(s) IN-Indianapolis, NC-Raleigh, NC-Charlotte, IL-Chicago, FL-Jacksonville, OH-Cincinnati, OH-Cleveland, SC-Columbia, OH-Columbus, MO-Kansas City, TX-Dallas, NV-Las Vegas, CA-Los Angeles, MD-Baltimore, MA-Boston, MO-St. Louis, AL-Birmingham, UT-Salt Lake City, CA-San Diego, CA-San Francisco, CA-Silicon Valley, WA-Seattle, CT-Stamford, FL-Tampa, OH-Toledo, TX-Austin, DC-Washington, NY-Melville, FL-Miami, CO-Denver, IA-Des Moines, MI-Detroit, TN-Nashville, LA-New Orleans, NJ-Florham Park, NY-New York, OK-Oklahoma City, PA-Philadelphia, AZ-Phoenix, PA-Pittsburgh, TX-Houston At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. As an operations consulting generalist at PwC, you will possess a broad understanding of various aspects of operations consulting. You will provide comprehensive guidance and support to clients in optimising operational efficiency and effectiveness. Working in this area, you will analyse client needs, develop operational solutions, and offer recommendations tailored to specific business requirements. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Operations Consulting team you will lead the development of AI-enabled operating models and transformation roadmaps across core payer functions. As a Senior Manager, you will serve as a strategic advisor, leveraging your knowledge to drive operational transformation and deliver measurable outcomes for clients. This role offers the chance to engage with senior stakeholders, shape innovative solutions, and contribute to a high performing team culture that values inclusivity and excellence. Responsibilities

• Lead the creation of AI-driven operating models and transformation strategies
• Engage with senior stakeholders to develop innovative solutions
• Drive measurable outcomes through impactful project management
• Utilize analytical skills to identify and address client needs
• Promote continuous improvement initiatives in operational practices What You Must Have
• Bachelor's Degree
• At least 7 years of experience What Sets You Apart
• Master's Degree in Business Administration preferred
• Proven success leading workstreams in consulting or payer settings
• Understanding payer operations, payer value chain, and technology platforms
• Driving automation and advanced analytics solutions
• Structuring complex analyzes and synthesizing insights
• Coaching and mentoring junior staff for team culture
• Working with senior stakeholders for actionable plans
• Facilitating workshops and communicating recommendations
• Experience with technology platforms, automation tools, analytics solutions, or AI/ML capabilities supporting payer operations The salary range for this position is: $124,000
• $280,000.

Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines Apply Save Job Share Facebook X LinkedIn Email Explore location(s)

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H-1B Lottery Policy PwC currently is not hiring experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth here. Learn more Experienced recruiting process and FAQ Learn more about our experienced recruiting process, what to expect during the interview experience, firm benefits and more. Learn more Live and work flexibly At PwC, it's about being flexible for what matters most. Our work model allows for this through our hybrid way of working. Learn more Inclusion at PwC Join a firm where you belong. Learn more Well-being support The firm offers a comprehensive set of benefits around mental health and well-being through our Be Well, Work Well initiatives. Learn more Job alerts Receive email alerts when jobs become available and match your specified area(s) of interest. Sign up Top Reasons to work at PwC Explore the top reasons to work at PwC. Learn more about our employee benefits Generative AI Our approach to bringing generative AI to businesses is rooted in building trust and delivering outcomes. Learn more about our commitment to equality and diversity Related jobs Saved jobs Recently viewed jobs Healthcare Provider, Business Operations

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