Office Administrator

A Carter Lumber Office Administrator is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

Excellent telephone and customer service skills Strong organizational and planning skills Ability to multi-task; Strong time management skills Strong attention to detail Exceptional written and verbal communication skills Knowledge of Microsoft Office including Outlook, Word, and Excel Previous customer service experience

Responsibilities:

Assists in creating orders in management system Confirms deliveries with customers Prints required layouts and documentation daily Ensures the paperwork process is running smoothly Answers office phone calls and directs calls accordingly Assists customers by providing information on products, stock, and lead times Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of Performs clerical duties such as data entry, filing, copying, and faxing Benefits (full-time employees) Health, Dental, Vision (Single and Family Plans) available after 30 days of employment Short and Long-Term Disability Company-paid life insurance and AD&D Optional supplemental life insurance Company-match 401(k) Vacation time and paid holidays Vendor incentives Room for growth; we promote from within! Military encouraged to apply!