Office Care Manager

About Us:

A First Name Basis (AFNB)is one of the fastest-growing in-home care providers with 40+ offices across four states. We're reimagining what it means to serve seniors and individuals with disabilities—by building strong caregiver careers, implementing smart clinical and scheduling systems, and ensuring compliance and care quality are never compromised. We are seeking a dedicated and compassionate Care Manager to join our team. The ideal candidate will play a crucial role in providing support and guidance to individuals facing various challenges, including addiction, mental health issues, and family dynamics. How you will make an impact: The Care Manager ensures high-quality, compliant in-home care by onboarding and training caregivers, supporting staff development, and maintaining strong client relationships through regular check-ins and service oversight. This role also ensures clients receive all authorized services, assists with staffing and scheduling, and proactively addresses challenges to deliver excellent care. Responsibilities include but are not limited to: Assist with staffing and scheduling to ensure client's plan of care is being followed as created by the RN. Supervise and mentor staff members, fostering a collaborative environment that promotes professional growth. Maintain accurate documentation of client progress and interventions in accordance with organizational policies. Conduct assessments to identify client needs and coordinate appropriate services. Collaborate with community resources and stakeholders to enhance service delivery. Maintain accurate documentation of client progress and interventions in accordance with organizational policies. Traveling is required

Benefits:

$20.00/hour + Monthly performance bonuses Medical, dental, vision benefits Cell phone reimbursement 401(k) with employer match PTO Paid company holidays Requirements 2+ years of experience in homecare preferred. High school diploma required; Bachelor's degree preferred or equivalent work experience. Office/administrative support skills required. Excellent written and verbal communication skills. Reliable vehicle for travel within area. Ability to work in a fast paced, multi-task environment with competing priorities Must be comfortable to travel into patient's homes to do initial assessments and quarterly home visits

Work Location:

In person