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Office Manager
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Fred Weston Plumbing Inc
Alcoa, TN (In Person)
$46,800 Salary, Full-Time
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Job Description
Office Manager Fred Weston Plumbing Inc Alcoa, TN Job Details Full-time $20 - $25 an hour 1 hour ago Benefits Paid time off Qualifications Computer operation Teamwork Computer literacy QuickBooks Payroll Filing QuickBooks Online Conflict management Organizational skills Multi-line phone systems Full Job Description Job Summary Fred Weston Plumbing, Inc is seeking a dynamic and highly organized Office Manager to oversee the daily operations of our busy plumbing office. This vital role ensures smooth administrative workflows, maintains efficient office procedures, and provides exceptional support to staff and visitors alike. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, with the ability to manage multiple tasks seamlessly. As an Office Manager, you will be the backbone of our office, fostering a welcoming atmosphere while ensuring all administrative functions run flawlessly. Responsibilities Assist with front desk operations, including greeting visitors, answering multi-line phone systems, and directing calls with professional phone etiquette. Must have exceptional customer service skills which include conflict resolution. Knowledge of plumbing industry. Making weekly deposits. Oversee calendar management and scheduling for our technicians, customers, appointments and events for the owner using tools like Google Calendar, Microsoft Office and Excel. Perform data entry, filing, and document proofreading to maintain accurate records and ensure document integrity. Handle clerical tasks such as photocopying, scanning, organizing files, and maintaining office supplies inventory. Experience using Housecall Pro. Experience with collections. Pulling permits for scheduled jobs. Support bookkeeping activities using QuickBooks or similar accounting software to track expenses and manage invoices. Provide customer service and support by responding promptly to inquiries via phone or email, ensuring excellent customer support experiences. Respond promptly to all reviews left by customers. Ordering parts and material for jobs if necessary. Coordinate office management duties including organizing office space, managing office equipment maintenance, and implementing organizational systems for efficiency. Assist with personal assistant responsibilities such as calendar management for owner and team members as needed. Maintain professionalism in all interactions by adhering to proper phone etiquette and demonstrating strong organizational skills. Proven experience in office management or administrative roles with a solid understanding of clerical procedures. Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Calendar), and data entry skills. Strong organizational skills with the ability to prioritize tasks effectively and manage time efficiently. Tracking time sheets. Processing payroll for all employee's. Onboarding new employees and off boarding terminated employees. Knowledge of QuickBooks or bookkeeping experience is highly desirable for financial tasks. Exceptional attention to detail for proofreading documents and maintaining accurate records.