Business Office Manager
- Parking Services
- UTK University of Tennessee Health Science Center
- 4.
0 Knoxville, TN Job Details Full-time 1 day ago Qualifications Resource allocation Business financial process improvement Finance advising Financial forecasting Accounts receivable Contract management Managerial strategic planning Power BI Strategic management Internal controls Grant management Data visualization software proficiency Financial data reconciliation Financial model construction Operations management Financial model development Bachelor's degree in finance Regulatory compliance Compliance audits & assessments Financial management report preparation Compliance management implementation Bachelor's degree in business administration Finance Supervising experience Bachelor's degree Decision making Financial control management Performance Improvement (PI) Competitive bidding Contracts Accounting and finance experience Financial regulatory compliance Business Administration Budget management in education Practicing budget management in an educational setting Bachelor's degree in accounting Senior level Financial audit management Cross-functional collaboration Business Cross-functional team management Accounting Communication skills Full Job Description The University of Tennessee, Knoxville is seeking a Business Office Manager to serve as the lead financial and business operations professional for Parking & Transportation. This role provides strategic financial leadership for a complex, multi-million-dollar auxiliary enterprise, overseeing budgeting, forecasting, financial operations, compliance, and reporting. The Business Office Manager plays a key role in ensuring financial integrity, supporting long-term sustainability, and advising leadership on operational and strategic decisions that impact the department's performance and growth. Financial Management, Budgeting & Forecasting Lead development and management of annual operating and capital budgets Develop multi-year financial models supporting debt service, capital planning, and operational sustainability Monitor and analyze revenue streams (permits, citations, events, etc.) and identify trends, risks, and opportunities Provide strategic financial recommendations to departmental leadership Evaluate rate structures and operational scenarios to support decision-making Financial Operations & Compliance Ensure compliance with university financial policies, internal controls, and audit standards Oversee reconciliation processes between parking systems and university financial systems Manage receivables operations including payroll deduction, billing inquiries, and customer account resolution Strengthen internal controls and implement process improvements to enhance efficiency and reduce risk Grants, Procurement & Financial Reporting Oversee grant administration including budgeting, billing, and compliance Manage procurement processes, contracts, and competitive solicitations Ensure timely and accurate submission of financial reports and invoices Audits & Regulatory Compliance Serve as the primary liaison for internal and external audits Ensure compliance with federal, state, and regulatory requirements Oversee required reporting such as National Transit Database (NTD) submissions Maintain readiness for audits and regulatory reviews Leadership & Strategic Support Provide leadership and direction to business office staff Lead process improvement initiatives across financial and administrative functions Serve as a key advisor to departmental leadership on financial strategy and resource allocation Contribute to long-range planning and operational initiatives Required Qualifications Bachelor's degree in Finance, Accounting, Business Administration, or related field Progressive experience in financial management, budgeting, or accounting Experience managing complex financial operations and compliance requirements Preferred Qualifications Experience in higher education, transportation, or auxiliary services Experience with grants management and federal funding compliance Supervisory experience Experience with systems such as DASH, T2, or similar enterprise platforms Advanced proficiency in financial reporting tools (Excel, Power BI) Knowledge, Skills, and Abilities Knowledge of financial management, budgeting, forecasting, and internal controls Knowledge of grant administration, procurement, and regulatory compliance Ability to analyze complex financial data and develop actionable insights Ability to develop multi-year financial models and forecasts Strong communication skills with the ability to present financial information to non-financial audiences Ability to lead cross-functional initiatives and manage competing priorities
Compensation and Benefits Classification:
Financial Business Management 1 UT market range: MR11 Anticipated hiring range: Commensurate with qualifications. Why Join Parking & Transportation? Parking & Transportation at the University of Tennessee supports the daily mobility needs of a dynamic and growing campus, functioning much like a small city operation. The team manages complex revenue streams tied to parking systems, events, and transportation services while supporting critical campus infrastructure. This role offers the opportunity to influence financial strategy, improve operational efficiency, and support a high-impact auxiliary enterprise that directly serves students, employees, and visitors every day. Application Instructions To express interest, please submit an application with the noted below attachments. Resume Cover Letter List of 3 Professional References
