Office Manager

We are looking for an organized Office Manager to support daily administrative and operational functions for a property-based office in Millington, Tennessee. This contract-to-permanent opportunity is ideal for someone who can balance resident-facing service and office coordination responsibilities. The role requires strong attention to detail, sound judgment, and the ability to keep records, communications, and office processes running smoothly in a fast-paced environment.

Responsibilities:

• Direct day-to-day office activities, including front desk coverage, administrative workflow, and coordination of general business operations.
• Handle resident applications and supporting documentation, confirm eligibility, and assist with occupancy changes such as move-ins, transfers, move-outs, and annual renewals.
• Maintain organized and accurate tenant files, financial records, ledgers, reporting data, and other required office documentation.
• Manage rent-related transactions by posting charges, tracking payments, following up on outstanding balances, and processing account updates when needed.
• Prepare routine and special-purpose paperwork such as payroll support, invoices, payable records, tax-related documents, reports, and materials for legal or court matters.
• Oversee office systems and supplies by monitoring inventory, maintaining filing structures, and ensuring equipment and administrative procedures support efficient operations.
• Serve as a primary point of contact for residents, vendors, contractors, and external partners by providing clear communication and responsive customer service.
• Complete property walk-throughs and document service requests, maintenance needs, and related work order information as required.
• Create and distribute written communications for residents, including notices, newsletters, flyers, and other correspondence.
• Support office technology needs by assisting with software use, resolving basic system issues, coordinating updates, and helping team members adapt to tools and processes.