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Job Description
About Us At Balcones Family Dental, we believe that great dentistry starts with a great team. We are a growing, patient-centered practice in Austin, TX that is committed to providing exceptional care while maintaining a positive, supportive, and collaborative work environment. Our culture is one of our greatest strengths, and we're looking for an Office Manager who is excited to lead, protect, and enhance the incredible team atmosphere we've built. This is an opportunity for an experienced dental leader to make a meaningful impact on both the patient experience and the success of our practice. If you're passionate about leadership, team development, operational excellence, and creating an outstanding patient experience, we'd love to meet you. Why Join Balcones Family Dental? Four-day work week with excellent work-life balance Supportive, team-oriented culture Opportunity to lead a growing and successful practice Collaborative environment where your ideas and leadership matter Stable, established patient base Opportunity to make a direct impact on practice growth and team success Positive workplace focused on respect, accountability, and patient care Schedule Monday -
Thursday:
7:30 AM - 5:00 PM Occasional Fridays as needed Position Overview The Office Manager serves as the operational leader of the practice and is responsible for overseeing daily business operations, supporting team development, optimizing office performance, and ensuring an exceptional experience for every patient. This role requires a strong leader who can balance people management, patient satisfaction, scheduling efficiency, and financial performance while maintaining the positive culture that defines our practice. Key ResponsibilitiesLeadership & Team Development Lead, coach, and support administrative and clinical team members Foster a positive, accountable, and collaborative workplace culture Assist with hiring, onboarding, and training new team members Conduct performance reviews and provide ongoing feedback and mentorship Promote effective communication between doctors and staff Practice Operations Oversee daily office operations and workflow efficiency Ensure productive scheduling and optimal patient flow Monitor key performance indicators and practice goals Develop and implement systems that improve office efficiency and patient satisfaction Maintain compliance with HIPAA, OSHA, and office policies Financial Management Monitor production, collections, and accounts receivable Assist with treatment acceptance and financial discussions Review reports and identify opportunities for growth and improvement Support insurance and billing processes Help drive practice performance and operational success Patient Experience Ensure every patient receives exceptional customer service Address patient concerns professionally and effectively Support patient retention and relationship-building initiatives Create a welcoming, positive experience for patients and team members alike Qualifications Minimum of 3 years of dental office management experience required Strong understanding of dental insurance, billing, scheduling, and practice operations Experience managing production and collection goals Proven leadership and team development skills Excellent communication and interpersonal abilities Strong organizational and problem-solving skills Ability to multitask and prioritize effectively in a fast-paced environment Experience with dental practice management software preferred What We're Looking For The ideal candidate is: A positive and motivating leader Passionate about building and maintaining a strong team culture Highly organized and detail-oriented Results-driven with a patient-first mindset Professional, adaptable, and solution-focused Committed to helping both the practice and team members succeed Benefits Competitive compensation based on experience Paid time off and paid holidays Opportunities for professional growth and development Supportive and collaborative team environment Four-day work week with occasional Fridays Long-term career growth potential Why You'll Love Working Here At Balcones Family Dental, we genuinely enjoy working together. We celebrate successes, support one another through challenges, and are committed to creating an environment where team members feel valued, respected, and empowered to grow. We're looking for someone who wants more than just a management position—we're looking for a leader who wants to help shape the future of our practice and continue building a culture people are proud to be a part of. Apply Today If you're an experienced dental Office Manager who thrives on leadership, teamwork, and creating exceptional patient experiences, we'd love to hear from you.
Equal Opportunity Employer Statement:
We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Accommodations Statement:
We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact the hiring team.
Pay:
From $55,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
