Operations Manager — Wealth Management / Multi-Family Office

Job Summary A boutique multi-family office and wealth management firm is seeking an experienced Operations Manager to support wealth management operations, broker/dealer coordination, compliance workflows, complex transaction paperwork, portfolio rebalancing, and tax-season workflow management. This role is best suited for a highly organized financial services professional with experience in a broker/dealer home office, branch supervision, compliance department, registered investment advisory firm, wealth management firm, or similar regulated financial services environment. This is primarily an internal operations and supervisory support role. It is not a heavily client-facing position, though occasional client interaction may be required to collect information, clarify paperwork, or address questions elevated from the client service team. Responsibilities Serve as an operational liaison between the firm and its broker/dealer. Coordinate with broker/dealer home office personnel on account administration, transaction documentation, supervisory review, compliance workflows, trading issues, and operational follow-up. Support internal compliance processes, including documentation, escalation, and resolution of outstanding items. Supervise or coordinate compliance review of staff emails and other required communications. Prepare, review, and coordinate complex financial services paperwork requiring accuracy, judgment, and familiarity with broker/dealer documentation standards. Work with advisors, internal staff, custodians, insurance carriers, and broker/dealer personnel to ensure paperwork is complete, accurate, and properly submitted. Manage follow-through on complex or multi-step transactions from initial preparation through completion. Assist with portfolio rebalancing through Fidelity's online system, including workflows involving multiple accounts within each rebalancing iteration. Review account restrictions, cash needs, tax considerations, trading constraints, and implementation instructions before rebalances are executed. Monitor rebalancing activity through completion, including trade execution, cash deployment, exception handling, and post-trade review. Manage the operational flow of client tax return preparation to help ensure returns are completed accurately, efficiently, and by required deadlines. Coordinate workflow among internal accounting staff, contract tax preparers, advisors, and client service personnel. Track tax return status, missing documents, preparer assignments, review stages, filing deadlines, and extension-related items. Identify bottlenecks, incomplete information, capacity constraints, or deadline risks and escalate appropriately. Help maintain firm procedures, workflows, checklists, and documentation standards. Identify opportunities to improve efficiency, reduce paperwork errors, strengthen internal controls, and improve accountability across recurring workflows. Examples of Complex Transaction Work Large-dollar alternative investment or variable annuity transactions requiring enhanced disclosure or supervisory review. Rollovers or transfers directly from qualified employer-sponsored retirement plans. Multi-account transfers, beneficiary updates, and custodian-specific account maintenance. Transactions requiring additional suitability, disclosure, replacement, transfer, or supervisory documentation. Required Qualifications Prior experience in a broker/dealer home office, branch supervision, compliance department, RIA, wealth management firm, or similar regulated financial services environment. Strong familiarity with broker/dealer supervisory requirements, account documentation, communications review, operational procedures, and compliance escalation processes. Current or prior FINRA registration required. Preferred licenses may include Series 7, Series 24, Series 66, Series 65, or similar. Clean compliance background, including clean or acceptable Form U4/CRD history. Demonstrated ability to handle complex financial services paperwork with accuracy and attention to detail. Experience with brokerage, advisory, insurance, annuity, retirement, transfer, and custodian documentation workflows. Ability to manage multiple priorities, track deadlines, identify bottlenecks, and follow through on complex operational tasks. Strong written and verbal communication skills. High discretion and professionalism when handling sensitive client, financial, tax, and compliance information. Preferred Qualifications Experience supporting advisors affiliated with an independent broker/dealer. Experience with enhanced transaction documentation, suitability review, disclosure forms, replacement forms, rollover documentation, or supervisory review workflows. Experience with model portfolio implementation, block trading, account-level rebalancing, or multi-account trading workflows. Experience improving workflows, creating process documentation, or implementing operational controls. Ideal Candidate The ideal candidate is a seasoned financial services operations and compliance professional who understands regulated wealth management workflows. This person is precise, organized, calm under pressure, and capable of managing complex paperwork, supervisory processes, portfolio implementation tasks, tax-season workflow, and multi-step operational responsibilities without constant direction. The right candidate will be comfortable working behind the scenes, interacting with broker/dealer personnel, supporting advisors, coordinating with accounting professionals, guiding internal staff, and occasionally communicating with clients when clarification or escalation is needed. Schedule Monday to Friday Full-time In-office position in Fort Worth, TX Benefits Health insurance Dental insurance Vision insurance Paid time off Paid holidays Performance bonus opportunity

Pay:

$115,000.00 - $145,000.00 per year Application Question(s): 1. Which FINRA licenses do you currently hold? 2. Have you worked in a broker/dealer home office, branch supervision, compliance department, RIA, or regulated wealth management operations role? 3. Do you have experience reviewing or coordinating compliance review of employee emails or other business communications? 4. Do you have experience with complex brokerage, advisory, annuity, retirement, transfer, or custodian paperwork? 5. Do you have experience using Fidelity advisor, brokerage, or institutional platforms? 6. Are you willing to work full-time in office in Fort Worth, TX? 7. Do you have any reportable disclosure history on Form U4, CRD, or BrokerCheck?

Work Location:

In person