Office Manager

Office Manager 5.0 5.0 out of 5 stars 119 North 600 West, Ogden, UT 84404 $22 - $27 an hour - Full-time WebNX, Inc. 4 reviews $22 - $27 an hour - Full-time We are looking for an Office Manager who will perform general clerical duties, interact with WebNX customers and vendors, and support other departments with their office-related needs. The ideal candidate is proactive, self-motivated, and has excellent organizational skills. We appreciate your interest in joining our team. If we decide to move forward with your application, you can expect to hear from us within the next few weeks. Please note that we are unable to provide status updates via telephone/in person. You will be joining an organization that has established an outstanding reputation for quality products and services. Credit for this goes to all of our employees, and we hope that you will find satisfaction and take pride in your work here. If you want to work in a relaxed atmosphere and are looking for a company with a great culture, then apply for our position today! This is a 100% on-site position.

Responsibilities and Duties:

Serve as the primary point of contact for customers, vendors, and suppliers regarding returns, scheduling calls, and addressing inquiries via phone, email, or other communication tools. Responsible for handling the Return Merchandise Authorization (RMA) process, ensuring all necessary information is collected and documented according to company procedures. Assists the VP of Operations and CEO with clerical tasks: e.g., handles mail, sends packages, organizes calendars and meetings, coordinates tasks, and tracks progress. Organizes travel arrangements for the team. Assists the sales department with billing, engages in the initial customer response, monitors support tickets and assigns tickets to the appropriate department, and assists with social media posts. Assists with the management of eBay listings, posts items, and updates prices as per management's instructions. Responds to customers and answers their questions via phone, email, or ticketing system. Assists with the following HR-related tasks: posts compliance documents and delivers employee appreciation gifts to the team members. Assist with fostering unity between team members and our California-Texas-Utah offices. Employee appreciation—plans and executes employee lunches, birthdays, work anniversaries, and other events. Is part of the onboarding of new employees—gives a tour of the building and assists HR with the document verification. Creates and maintains effective customer relationships, with customer satisfaction as the goal. Answering customer support tickets and calls in a timely and professional manner. Prepares inventory of cleaning chemicals, employee breakroom supplies, and office supplies. Performs weekly inventory of supplies and sends the final list of items needed, including total cost. Being the first person of contact for all incoming phone calls and visitors. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

Qualifications:

5+ years' experience as an office manager, office admin, administrative assistant, or similar role. Proven track record of improving office efficiencies or implementing new organizational systems. Be passionate about the quality and quantity of services provided and continuously strive to improve our user experience as well as employee satisfaction. High level of discretion and experience handling sensitive HR and financial documentation. Proactively suggests ideas on how to improve our company and comes up with new ideas for employee appreciation.

Tech savvy:

quick to learn new software and systems. Experience with MS Excel and other MS products. Excellent customer service skills. Cross-Team collaboration. Reliable and able to work independently. Ability to maintain a consistent work schedule to ensure office continuity. Strong written and verbal communication skills. Ability to learn quickly and apply new knowledge and skills. Must be able to lift a minimum of 50 lbs. with assistance.

Schedule:

Monday-Friday, day shift: regular, predictable, and punctual on-site attendance is an essential function of this role to ensure consistent office coverage.

Expected hours:

40 hours/week.

Rewards/Compensation:

Hourly Pay Rate:

$22.00/HR - $27.00/HR, depending on experience.

Comprehensive health benefits:

The company contributes toward the cost of your medical, dental, and vision insurance premiums. Vision and Dental benefits are free for the employee base plan. 401(k) retirement plan with company match (4%), immediately vested. The company-paid life insurance and short-term and long-term disability insurance. Employee Assistance Program (support with mental health, legal and financial counseling, caregiver support, and elder care support). Work-life balance in a relaxed, friendly environment. Paid time off. Paid holidays. Physical Requirements & Work Environment Must be able to remain in a stationary position (sitting or standing) for 80%-90% of the workday while operating a computer, navigating multi-line phone systems, and performing clerical tasks. Constantly moves about the office to access file cabinets, office machinery, and inventory areas. Required to give facility tours to new hires and visitors. Frequently moves and positions packages and office supplies weighing up to 50 lbs. with assistance. Let's talk about

WebNX:

WebNX was created in 1999 with a simple principle in mind: provide great web hosting and combine it with amazing customer support and uptime. We offer a wide range of services from mid- to high-end dedicated servers and co-lo. We also offer a few different network and bandwidth options. At WebNX we pride ourselves on offering a wide range of custom dedicated server solutions at affordable prices. From personal websites to large businesses, we have something for everyone. We test and benchmark hundreds of server configurations and parts each year. This allows us to deliver high-quality, stable, dedicated servers at affordable prices. Our 100% self-operated data centers and our route-optimized networks bring our customers IT values unlike anyone else. With over 20 years' industry experience, our clients are in good hands with WebNX Services.

We currently have five locations:

Utah, California, Texas, and New York (Manhattan and Staten Island). WebNX is proud to be an equal opportunity employer. Our work culture at WebNX does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. WebNX Inc. participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.

Job Type:

Full-time Pay:

$22.00 - $27.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Experience:

Office Admin:

5 years (Preferred) Ability to

Commute:

Ogden, UT 84404 (Required)

Work Location:

In person