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Office Manager

Job

VP DIGITAL TRANSFORMATION & TECHNOLOGY

Norfolk, VA (In Person)

Full-Time

Posted 5 days ago (Updated 1 day ago) • Actively hiring

Expires 7/12/2026

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Job Description

Office Manager
VP DIGITAL TRANSFORMATION & TECHNOLOGY
Norfolk, VA Job Details Full-time 16 hours ago Benefits Tuition reimbursement Qualifications Report preparation Customer communication Confidential information handling Office activity coordination Educational administrative software Operations coordination Spreadsheets Student information system Student support Presentation preparation Productivity software College financial aid assistance Customer service problem-solving Full Job Description https://jobs.odu.edu/postings/26340 Norfolk, Virginia, United States
ENROLLMENT OPERATIONS VP DIGITAL TRANSFORMATION & TECHNOLOGY
Title:
Office Manager Agency:
VP DIGITAL TRANSFORMATION & TECHNOLOGY
Location:
Norfolk, VA FLSA:
Non-Exempt Hiring Range:
Full Time or Part Time:
Full Time Additional Detail Job Description:
This position serves as a frontline operations role for Military Benefits and Certification Services and is responsible for delivering initial benefits guidance, triaging inquiries, and supporting day-to-day office workflows that help students access and use VA education benefits. The position also supports operational processes, maintains accurate information resources, and performs designated Chapter 31 support responsibilities in coordination with School Certifying Officials and office leadership.
Minimum Qualifications:
Working knowledge of client server systems (e.g. Banner, Kuali, and Enrollment Manager). Working knowledge of effective customer service techniques and student-facing service delivery. Demonstrated excellent oral and written communication skills. Demonstrated interpersonal and organizational skills. Demonstrated problem resolution skills. Demonstrated ability to safeguard protected information and confidential records in a variety of formats. Demonstrated ability to prioritize and manage multiple operational and administrative tasks with a high degree of accuracy and strong attention to detail. Demonstrated ability to work with detailed and factual information from a variety of sources. Demonstrated ability to use PC-based software such as Microsoft Office products to manipulate data and create a variety of documents, reports, and presentations. Demonstrated ability to follow established procedures and communicate accurate information related to VA education benefits and student support processes.
Additional Considerations: