Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Front Office Manager
Job
Holiday Inn Express and Suites
Lacey, WA (In Person)
$47,840 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
56
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Front Office Manager Job Summary We are seeking a responsible, experienced front office manager to join our growing organization. In this position, you will be responsible for supervising the support staff, managing all front-end duties, and providing excellent customer service to our guests. As the first face our visitors see when they enter our establishment, you must be friendly, informative, and welcoming to visitors, and be able to handle questions, complaints and reservations. Front Office Manager Duties and Responsibilities Assign tasks and ensure all staff positions are covered for the duration of shift Field complaints and address visitor concerns Answer phone inquiries, direct calls and provide basic information Oversee and manage support staff, receptionists, and security guards Address complaints and requests with quality customer service skills Recruit and train new employees Monitor front desk and ensure all employees comply with all security procedures for visitors Work and ensure front desk is covered at all time