Front Office Administrator

Madison Neuropsychological Services (MNS) Job Description Position Title Behavioral Health Front Office Administrator (Part-Time considered; Full Time preferred: 32-40hrs/week). Position Availability Immediate (Specific start date is flexible). Prior Experience The ideal candidate has prior experience in behavioral health front office admin work (including managing new patient inquiries, appointment scheduling, and insurance claim submission and billing collection). Madison Neuropsychological Services uses Intake Q as an Electronic Health Record; although not required, the ideal candidate would have prior experience working with this program. Position Description Provide daily administrative support to mental health therapists and psychologists in a small yet busy private practice. Madison Neuropsychological Services seeks an experienced, reliable behavioral health front office administrator. The ideal candidate is detail-oriented , has excellent communication and interpersonal skills , works quickly and efficiently , is highly proficient in website navigation and data entry , and can work both independently and collaboratively with MNS clinicians and staff. This is a W2 position within a group private practice structure . This position offers hourly compensation based on prior experience ( expected pay range: $25-30/per hour ). Madison Neuropsychological Services is located within a large, medically oriented office building on the west side of Madison, conveniently located just off Mineral Point Road, near Highway 12/18 (the Madison Beltline). The facility has ample on-site parking as well as other amenities (newly renovated restrooms, staff lunch/break room). MNS prides itself on being an inclusive practice, serving diverse populations in a welcoming and supportive atmosphere. MNS is considered a 'safe space' for LGBTQ+ individuals. More information about our practice can be found at https://www.madisonneuropsych.com/ MNS Front Office Admin Responsibilities

• Show a strong ability to multitask in a high-volume, fast-paced clinical mental health practice.
• Maintain a professional and friendly demeanor when interacting with patients and their family members.
• Communicate with patients, clinicians, & referring providers with scheduling & service coordination.
• Manage office email, mail, phone, and faxes.
• Conduct new patient screening calls and prepare new patient files/intake paperwork packets.
• Maintain and order supply lists.
• Manage clinician schedules and meet the individual requests of the various clinicians.
• Manage outgoing and incoming records requests for providers. Amenities Provided by MNS Use of HIPAA-compliant email, faxing, and phone services.
• The MNS front office admin will have access to Practice Q (MNS EHR).
• Full use of a renovated and furnished office space within a serene and welcoming atmosphere.
• Holiday pay is provided for all MNS employees in addition to their hourly salary.
• MNS employees are eligible for 401K contribution-matching through MNS (after 1 year of employment). Required Qualifications
• Attention to detail is a MUST.
• A minimum of a 2-year college degree is preferred but not required.
• Possess strong computer skills for data entry and billing procedures.
• Have excellent people and communication skills, both written and verbal.
• Must be willing to complete a background check.
• Must be able to maintain a professional demeanor in times of stress or mental health crisis.
• A minimum of a one-year commitment to MNS is strongly preferred . Application Materials
• A letter of intent outlining the candidate's prior experience and goodness of fit at MNS.
• Current resume with three professional references (please include contact information).

Interested candidates should email their application materials to dr.porter@madisonneuropsych.com

Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) 401(k) matching Flexible schedule Paid time off Retirement plan

Work Location:

In person