Office Administrator

Office Administrator MRA-The Management Association United States, Wisconsin, Milwaukee Jun 06, 2026
Fresh and Safe Inc.
Office Administrator
Milwaukee, WI Goals/Objectives of Position Primary objectives are assisting the Office Manager with quality assurance functions; ensuring that internal and external communications are timely, accurate, and effective. As a multi-functional position, the Office Administrative Assistant is expected to be an excellent team player, detail-oriented and proactive agent with optimizing inter-function coordination and communication. Performs various administrative functions including reception and ensuring client needs are addressed and reported timely and accurately through completion. Creates, modifies and runs accurate reports from using MS Excel and MS Access software. Daily Routine Duties Customer service functions
Conduct Site Visits and reporting (as assigned)
Assist in reducing operating and supplier costs
Answer, respond, and react to incoming phones calls, voicemails, emails and faxes. Prepare memos to deliver to appropriate staff members of any immediate notifications and/or changes.
Forward and communicate customer changes to Production Support by delivering information to proper destinations and recording all information with successful follow-through
Assist the Dietetic Technician, Registered with coordinating menu planning procedures
Prepare and provide menu analysis reports/documents for the internal and external customer according to calendar updates
Keep current food count information for meals prepared daily from fax or email - Customer related
Keep current with school closings/half days, special lunch request - Customer related
Keep current with menu/production changes
Maintain updates the NutriKids application and all relating components
Other assigned tasks
Yearly Routine Duties (Yearly) Ensure the maintenance of office equipment (toner, paper, other routine tasks) as assigned to the Office Support person
(Yearly) Collect and record information from clients and employees. Manage records and files.
Essential Duties Assist Office Manager with quality and administrative functions
Assist as directed by Office Manager to assist with Production department
Perform special projects as requested by Office Manager and/or President
Perform site visits and other quality audits, respond to customer service issues, and assist with other functions as needed.
Actively contribute in positive manner in meetings with staff
In absence of the Office Manager, ensure effective communication and coordination between functions.
Assist Office Manager in performing final editing and distribution of company's FSIP-Standard Operating Procedures
Assist other functions with gathering facts and information related to problems and issues.
Problem solve
Other assigned tasks
Education/Experience Required Associated or Bachelor Degree in Business Administration or closely related field and/or three-to-five years of profession level customer service experience; OR an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those list above. Proficiency in Microsoft applications
Ability to add, subtract, multiply and divide in all units of measure using whole numbers and decimals.
Detail-oriented, multi-tasking and a team player.
Knowledge Required Internal and External customer service principles
Phone and email etiquette principles
Operation of eFax, scanning, and other office equipment systems.
Modern office procedures
Skills Required Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and implementing recommendations in support of goals
Good writing and oral communication skills including logical development of procedures and checklists.
Strong Math Skills
Responding to changing situations and needs
Handling sensitive and confidential information
Handling multiple tasks simultaneously
Providing excellent customer service
Exercise discretion and judgment; Communication, interpersonal skills as applied to interactions with coworkers, management, the general public, etc. sufficient to exchange or convey information and to receive work direction
Using computers and application software (primarily Word, Excel, and PowerPoint)
Physical Requirements Exerting up to 10 pounds occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Involves sitting most of the time. Permitted to work at schools and other Fresh & Safe jobsites.