ADMINISTRATIVE ASSISTANT - MONTGOMERY, AL

ADMINISTRATIVE ASSISTANT - MONTGOMERY, AL KNOX PEST CONTROL AND LAWN SOLUTIONS - 5.0

Montgomery, AL Job Details Full-time $14 - $17 an hour 18 hours ago Benefits Health insurance Paid time off Qualifications Filing Quality assurance Conflict management Organizational skills Time management Full Job Description

ADMINISTRATIVE ASSISTANT

Administrative Assistants are enthusiastic dependable individuals responsible for acting as liaison between the customer and Knox Pest Control. They are individuals who can listen patiently and communicate in a positive manner to process customer requests or resolve complaints. Their target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities and Job Duties:

• Assess customer needs, resolve complaints and follow-up to ensure resolution
• Communicate effectively with technicians and managers to ensure quality service is being delivered
• Greet customers warmly with a positive attitude
• Review and verify account information - maintain details notes of customer interaction
• Make quality assurance and collections calls
• Maintain neat work area and organized filing system
• Make collection calls
• Process credit card payments

Skills:

• Attentiveness
• Clear communication skills
• Knowledge of services
• Time management and organizational skills
• Detailed oriented
• Positivity and Empathy
• Conflict Resolution
• Multi-task and work well under pressure

Job Type:

Full-time Monday -

Friday Job Type:

Full-time Pay:

$14.00 - $17.00 per hour

Benefits:

Health insurance Paid time off

Shift:

8 hour shift No nights

Work Location:

In person