Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Front Office Assistant
ALLIED OMS NEWCO LLC
Burbank, CA Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications In-person patient registration Customer records maintenance Records maintenance Medical chart preparation Health insurance co-pays Office activity coordination Maintaining an organized workspace Phone communication Dental receptionist Operations coordination Dental insurance Patient demographics HIPAA Filing Patient weighing scales Greeting dental patients Assisting medical staff Overseeing health insurance pre-authorization High school diploma or GED Schedule management Treatment planning support Fax machines Clinical assessment documentation Health information regulatory compliance Dental equipment Medical claims submission Filing patient billing claims Handling patient inquiries Clean workspace maintenance Clinical confidentiality policies
Full Job Description Description:
About Allied OMS Allied OMS is a doctor-owned, doctor-led, and doctor-governed management services organization (MSO) in the oral and maxillofacial surgery space that combines the best of private practice with the best of private equity. Leveraging decades of experience building platform businesses in the healthcare industry and collectively owned by member surgeons, private equity, and management consulting veterans, Allied OMS offers essential tools for maximizing practice value. Grounded in clinical excellence, doctors in the Allied OMS network maintain essential roles in management, governance, and clinical practice and participate directly in the platform's growth. Seventy-five percent of the Allied OMS board of directors are doctor members, and Allied OMS doctors lead 100% of the platform's management committees. Founded in 2020 in partnership with DuneGlass Capital, a healthcare services-focused independent sponsor, the Allied OMS network now includes 83 doctors serving patients from 49 locations in Arizona, California, Colorado, Illinois, Indiana, Louisiana, Maryland, Michigan, New York, Oregon, Tennessee, Texas, and Virginia. Position Summary The Front Office Assistant plays a crucial role in the practice's daily operations by supporting staff coordination and patient interactions to ensure smooth workflow and effective communication. This position involves assisting in staff development, managing patient relations, and contributing to community outreach and marketing efforts. The Front Office Assistant collaborates with the practice's leadership to implement and maintain efficient systems that align with the practice's goals. Additional responsibilities include managing front office tasks, assisting with strategic planning, and fostering a positive patient experience to enhance overall satisfaction and goodwill for the practice.
Requirements:
Front Office / Patient Coordination Greet and check in patients in a professional and welcoming manner, ensuring efficient check-in Schedule, confirm, and manage patient appointments Answer phone calls and respond to emails courteously and promptly Examine documents for missing information and update patient chart as necessary Accurately enter and update insurance information in patient records Educate patients about their insurance benefits and financial responsibilities Assist with preparing and printing claims Process pre-authorizations and update treatment plans Handle billing, co-pays, and other payments accurately Maintain and update patient records in compliance with HIPAA regulations Ensure the reception area is clean, well-organized, and presentable on a daily basis Monthly maintenance of coffee machine Check emails, faxes, and voicemails daily Assist with patient inquiries and provide information about dental services Assist in daily office coordination and communication between dental staff and patients Clinical Support Obtain patient vitals including blood pressure, height, and weight Assist with taking and processing dental and facial X-rays in accordance with practice protocols Accurately document all vitals and clinical data in the patient chart Qualifications High school diploma or equivalent required Previous dental office experience preferred but not required Strong knowledge of dental terminology and insurance billing procedures Excellent organizational, communication, and problem-solving skills Detail-oriented with the ability to manage multiple tasks efficiently Comfortable using dental practice management software (experience is a plus) Clear understanding of confidentiality and patient privacy regulations Experience obtaining patient vitals (blood pressure, height/weight) preferred Experience taking dental X-rays preferred; certification a plus Working Conditions / Physical Requirements Primarily in an office environment with a focus on administrative tasks Sitting 70-80% of the time Standing 20-30% of the time Frequent use of hands for typing, filing, and handling paperwork Close vision is necessary for reading documents, viewing billing statements, and using computer screens for extended period. Benefits 401(k) Dental Insurance Health Insurance Paid Time Off (if applicable) Vision Insurance
