Administrative Assistant

Description We are looking for an Administrative Assistant to support patient registration and front-end administrative operations in Palo Alto, California. This Long-term Contract position focuses on delivering accurate intake services, verifying coverage details, securing required documentation, and helping create a detail-oriented experience for patients and care teams. The ideal candidate is organized, service-oriented, and comfortable managing multiple responsibilities in a fast-paced healthcare environment.

Responsibilities:

• Manage patient intake activities by entering demographic details, confirming insurance information, and ensuring registration records are complete and accurate.
• Collect required signatures, co-payments, deductibles, and deposits while following established policies and applicable regulatory standards.
• Safeguard patient valuables according to department guidelines and maintain proper documentation throughout the registration process.
• Scan and upload registration materials and supporting documents before the end of each shift to keep records current and accessible.
• Use payer portals and other online verification tools to confirm eligibility, review coverage details, and update patient information as needed.
• Coordinate closely with registration colleagues and clinical teams to provide wristbands, face sheets, labels, and other required materials without delay.
• Respond promptly to nursing updates, visitor authorization needs, and related communication to support smooth patient flow across care areas.
• Maintain office readiness by monitoring equipment functionality, following downtime procedures when necessary, and contributing to departmental meetings and training sessions. Requirements
• High school diploma required; an associate degree is preferred.
• Previous experience in patient registration, administrative support, or a customer-facing healthcare setting is preferred.
• Ability to type at least 30 words per minute and work efficiently across several computer applications at the same time.
• Strong verbal and written communication skills with a detail-oriented, patient-centered approach to service.
• Working knowledge of insurance verification, co-pay or deductible collection, and handling legal or privacy-related documents.
• Ability to stay organized, prioritize effectively, and produce accurate work with limited supervision.
• Comfortable working in both stationary and mobile work environments while maintaining attention to detail under high-volume conditions.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .