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Front Office Assistant
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Dr. Jacks Coastal Spine and Sport
Paso Robles, CA (In Person)
$35,360 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and detail-oriented Front Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk experience. Your expertise in medical administrative support, medical billing, and electronic health record systems will help streamline clinic operations and enhance patient care. The ideal candidate is energetic, highly organized, and possesses excellent communication skills to thrive in a fast-paced medical environment. Duties Greet patients and visitors warmly, providing exceptional patient service and managing multi-line phone systems with professionalism and courtesy Verify insurance coverage, perform insurance verification, and assist with patient intake processes. Schedule appointments efficiently using medical scheduling software; coordinate with clinical staff to optimize daily clinic flow Review and update medical records, ensuring accuracy and compliance with HIPAA regulations; manage filing and documentation review processes Maintain accurate patient records by inputting data into systems to ensure proper documentation of care plans and treatment notes Support office management tasks such as filing, data entry, and managing office supplies to keep the front desk organized and efficient Qualifications Excellent phone etiquette and customer service skills; bilingual abilities are a plus for serving diverse patient populations Ability to handle clerical tasks efficiently while maintaining a friendly demeanor in a busy environment. We have 2 Locations, one is here in Paso robles and the other location is in San Luis Obispo. Ideally you will be working both locations. Join our team where your contributions directly impact patient experiences! We are committed to fostering a supportive work environment that values your skills in healthcare administration. This paid position offers opportunities for growth within the healthcare industry while helping us deliver outstanding care to our community.