Design Center Assistant

As Design Center Assistant for our Rancho Mirage Design Center, you will be the first person our homebuyers interact with in our design center. You will be responsible for both "front-of-house" activities, like greeting and welcoming our homebuyers, but also assisting our Designers with their appointments, maintaining our showroom and inventory, as well as helping with administrative and operational activities.

Responsibilities:

Administrative & Designer Support

• Prepare and audit design appointment folders; ensure all required documents are included and up to date.
• Support designers by handling administrative tasks such as scanning, filing, and uploading digital documents.
• Process buyer deposits and track approvals for photo layouts and stone selections.
• Perform daily data entry for internal tracking, including updates for the Community Status Report (CSR) and President's Report.
• Provide light tech support for designers and assist with troubleshooting during appointments.
• Maintain accuracy across all design documentation, ensuring consistent auditing and compliance with internal processes. Showroom Management & Customer Experience
• Open and close the showroom daily, ensuring cleanliness, functionality, and readiness for appointments.
• Maintain a welcoming environment for buyers—greet clients professionally and assist with refreshments.
• Oversee showroom presentation, including product samples, displays, and overall appearance.
• Monitor vendor visits, sample updates, and inventory of standard and model materials.
• Coordinate with the Facility Maintenance Coordinator regarding repairs and cleaning standards.
• Order and stock office supplies, snacks, and beverages as needed. Community Administration
• Assist with setup and maintenance of community folders and documents throughout project lifecycles.
• Attend community kickoff meetings and model walks to document details and ensure accuracy of materials and processes.
• Audit community-specific folders and contracts to confirm correct product and diagram information.
• Update cutoff trackers and communicate changes to scheduling and design teams. Collaboration & Communication
• Communicate effectively with designers, sales, builders, and management.
• Maintain awareness of deadlines, deliverables, and priorities across all communities.
• Participate in team meetings, trainings, and process improvement initiatives.
• Serve as backup for other DCAs or scheduling functions as needed. Required Skills & Abilities
• Strong multitasking and organizational skills with attention to detail.
• Excellent communication and customer service skills.
• Ability to remain calm and professional under pressure.
• Proficiency in Microsoft Office Suite and database systems (e.g., Pharaoh).
• Ability to manage sensitive information confidentially.
• Initiative to identify issues and implement practical solutions.

Education & Experience High school diploma or equivalent required; some college preferred. Minimum 2 years of administrative or scheduling experience, ideally in a design, construction, or real estate environment. Experience supporting multiple stakeholders in a fast-paced setting. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking during showroom activities. Must be able to lift up to 15 pounds as needed.

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

Microsoft Office:

1 year (Preferred)

Customer Service:

1 year (Preferred)

Work Location:

In person