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Healthcare Administrative Assistant
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John G. Lane M.D., Inc.
San Diego, CA (In Person)
$38,480 Salary, Part-Time
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Job Description
Healthcare Administrative Assistant John G. Lane M.D., Inc. San Diego, CA Job Details Part-time $18 - $19 an hour 20 hours ago Benefits Paid time off Qualifications Spanish Medical scheduling Administrative experience High school diploma or GED Medical administrative support Patient interaction Full Job Description We are looking for a team player who is interested in working in a fast-paced environment. Job Responsibilities
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Maintain business inventory and checking supplies.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties within HIPAA regulations.
- Schedule appointments between doctors and patients.
- Verify all demographic information is up to date at time of appointment.
- Obtain for authorization for follow up patients when needed.
- Route faxes and scans to appropriate patient chart.
- Confirm interpreters for appointment
- Send appointment reminders
- Process reports and send to all associated parties.
- Receive new patient referral from assigned folder
- Verify if patient has been seen in office prior
- Create patients' chart, adding demos and insurance information, adjuster, attorneys, referring MD.
- Ensures authorization and prior records are received.
- Enter new patient referral in electronic medical records system.
- Requests any additional information needed from referring provider if not in the patient's chart, such as progress notes, labs, radiology, etc.
- Work with clinic staff, front office supervisor, office manager as needed to appropriately schedule the patient.
- Call the patient to schedule the appointment
- Once appointment is scheduled, provide the patient an overview of what to expect on their first visit
- Ensure patient is setup to complete new patient paperwork, review current demographics, make any necessary changes
- Walk the patient through the Telehealth Process for virtual visits
- Monitor "no shows"/cancellations for appointments and work to reschedule - Conduct follow-up calls with research study participants to ensure continued engagement and data collection.