Service Coordinator

Description Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of responsiveness for clients, customers, and internal teams. This role is ideal for someone who can manage scheduling, coordinate service requests, maintain accurate records, and provide strong administrative support in a fast-paced environment.

Key Responsibilities:

+ Coordinate service requests, work orders, and technician or field staff schedules to ensure timely service delivery. + Serve as a primary point of contact for customers regarding service appointments, updates, and issue resolution. + Communicate with internal teams, vendors, and clients to help ensure seamless service operations. + Maintain accurate records of service calls, scheduling activity, customer communication, and job status updates. + Prepare service-related documentation, reports, and administrative materials as needed. + Monitor open service requests and follow up to ensure completion and customer satisfaction. + Assist with invoicing, data entry, and general administrative support related to service operations. + Help identify process improvements that support efficiency and service quality.

Requirements Qualifications:

+ 2+ years of experience in customer service, service coordination, dispatch, administrative support, or a related role preferred. + Strong communication and interpersonal skills with a professional and solutions-oriented approach. + Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment. + Proficiency in Microsoft Office Suite and experience with scheduling, service, or ERP systems preferred. + High attention to detail and commitment to accuracy. + Ability to work effectively both independently and as part of a team. + High school diploma or equivalent required; additional education is a plus. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .