Front Office / Dental Assistant

Front Office / Dental Assistant Affordable Care, LLC - 3.0 Northglenn, CO Job Details Full-time 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Life insurance Qualifications Direct patient care Dental care patient counseling Insurance verification Achieving HIPAA compliance Phone communication Inventory management Dental receptionist Maintaining patient confidentiality HIPAA Healthcare infection prevention and control expertise Medical scheduling Administrative experience High school diploma or GED X-Ray Certification Dental sterilization procedures Medical administrative support Disinfection procedures Dentrix Dental x-ray Implementation of OSHA safety standards Dental impressions Medical billing Medical insurance appeals management Order placement Medical equipment cleaning Patient interaction Productivity software 1 year Phone call management Patient charting Oral surgery Managing patient records Medical claim denial management Communication skills Post-operative care Entry level Time management Full Job Description

JOB PURPOSE

The Dental Assistant/Front Office Assistant is a dual role supporting the dentist and team in delivering quality patient care while also managing front office operations. Responsibilities include setting up and breaking down rooms, taking x-rays and impressions, providing post-op instructions, and assisting chairside as permitted by state regulations. Front office duties include answering calls, scheduling, patient check-in/out, discussing treatment and financial arrangements, and managing insurance billing to ensure timely, accurate claims and maximum reimbursement.

ESSENTIAL FUNCTIONS

Manage phones, scheduling, patient check-in/out, and calendar coordination. Collect and process payments; handle insurance verification, claims, and financial arrangements. Maintain patient confidentiality and ensure

HIPAA/OSHA

compliance. Educate patients on procedures, treatment options, office policies, and aftercare instructions. Support the dentist during procedures, including oral surgery, impressions, x-rays, and denture adjustments (within state guidelines). Prepare and maintain treatment rooms, sterilize instruments, and uphold infection control standards. Maintain accurate patient records, treatment routers, and documentation as directed. Manage supply inventory, order materials, and assist with office preparation and daily cleaning duties. Provide excellent patient service to ensure a positive experience and smooth office flow. Perform additional duties as assigned to support clinical and administrative needs.

EDUCATIONAL REQUIREMENTS

High School Diploma Active DA and X-ray certification

GENERAL KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES

Strong verbal and written communication skills. Knowledge of dental/medical insurance processes, including verification, claims, appeals, and denial management. Proficient in Microsoft Office; experience with dental software (Dentrix preferred). Excellent organization, time management, and multitasking abilities in a high-volume environment. Minimum one year of experience assisting with dentures and/or implants. Ability to sit, stand, bend, and lift up to 50 lbs as required. Work performed in a clinical setting with some exposure to hazards; adherence to safety protocols required. #DA Benefits We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the training needed to provide you with the support you need to do your job well. Additional benefits include, group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options. About Affordable Care Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com).