Donation Center Clerk

Position Purpose:

The primary purpose of the Donation Center Clerk position is to perform data entry by processing donations, event offerings, and product orders received through the mail, conferences/events, and World Outreach campuses professionally and efficiently while providing excellent customer service to our Friends and Partners.

Essential Duties:

Using extreme attention to detail, accurately enter and maintain donor account data in the Donor Direct system to ensure the accuracy of donor tax-deductible receipts. Tediously processes donations, partnerships, and product orders received through over 12,000 pieces of monthly mail using the UMB Bank lockbox system. Help cashiers with processing checks and cash donations received through AWMI conferences/events and Charis chapels. Uses SharePoint to create DC tickets for the Cashier and Specialist team members to problem-solve issues. Provides excellent customer service via prompt and courteous phone calls. Processes all address changes and returned mail pieces received from the post office. Scans documents into the secure electronic filing system. Follows strict security policies to maintain the financial integrity and accountability of the ministry. Performs other related duties as assigned, including general office cleanliness and upkeep.

Knowledge, Skills, and Abilities :

Accounting, Bookkeeping, Business, Banking, or Financial knowledge Donor Direct, UMB Bank Lockbox, SmartSheet, SharePoint, and Excel spreadsheets Bank Deposits, ACH, Chargebacks, PayPal, and Credit Card reconciliation Excellence in Microsoft Office programs with an emphasis on Excel 10 Key required and must be able to accurately type 7500 KPH Must have acute attention to detail with excellent analytic and problem-solving skills Must be organized, flexible, and possess the ability to accurately and efficiently process a large volume of highly detailed tasks while working in an open office setting with many distractions and interruptions Excellent written and verbal communication skills required Fast learner with good technical aptitude required Confidence in the ability to make decisions and solve problems

Requirements:

Must have a personal relationship with Jesus Christ Must sign the Statement of Faith A high school diploma or equivalent education is required Two-year Associate's Degree in Accounting, Bookkeeping, or Business preferred A Charis Bible College student or graduate preferred Bilingual in English and Spanish is preferred Must pass all required checks

Experience :

Cash, check, and credit card handling Donation and tax-deductible receipt processing Training and Leadership One year of experience working in an office setting Compensation is commensurate with experience We offer a comprehensive benefits package for full-time employees to include the following: Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care, Health Savings Account (HSA), Voluntary Life and AD&D, Short Term Disability, Long Term Disability, 403(b)

Retirement Plan, Life Assistance Program, Accident/Hospital, ID Shield/Legal Shield and Telehealth About Us:

Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on radio and television , by training others at Charis Bible College , and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God's people with Excellence, Faithfulness, and Integrity. Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible? If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.

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