Administrative Assistant

Administrative Assistant Always Best Care Senior Services - Central Connecticut - 3.6 Manchester, CT Job Details Full-time 10 hours ago Benefits Health insurance Paid time off Vision insurance Professional development assistance Life insurance Retirement plan Qualifications Employee onboarding Maintaining an organized workspace Guest relations Handling insurance claims Achieving HIPAA compliance Phone communication Maintaining patient confidentiality Greeting customers HIPAA Data reporting English Mid-level Technical support Microsoft Office Graphic design Databases Administrative experience High school diploma or GED Medical administrative support Business development Driver's License Canva Data management Newsletters (communication methods) Interviewing Multi-line phone systems Constant Contact Clerical experience Office management Document management Onboarding process management Care coordination Care plans 2 years Communication skills Marketing File organization Time management Client interaction via phone calls Full Job Description We are looking for a highly organized and personable Administrative Assistant to join our growing home care team. In this essential role, you will serve as the heartbeat of our office— supporting daily operations while helping create a warm, welcoming, and efficient environment for everyone we serve. As the first point of contact for families, visitors, and our caregiver staff, you will play a key role in shaping the experience people have with our agency. From coordinating administrative tasks to supporting our internal team, your work will directly contribute to the smooth flow and positive culture of our office. The ideal candidate is detail-oriented, adaptable, and thrives in a fast-paced environment. Most importantly, you bring a genuine warmth and commitment to supporting others, aligning with our mission to provide exceptional care and service. If you are ready to make an immediate impact we would love to hear from you. Assistant Duties Serve as the primary point of contact for all incoming phone calls, emails and in-person visitors, greet staff, families and guests in a professional and welcoming manner. Operate a multi-line phone system efficiently, handling inquiries and routine phone calls properly. Organize and maintain filing systems both physical and digital, ensuring easy retrieval of documents. Maintain an efficient office environment by managing office supplies, coordinating technical support, filing and organizing storage. Assist with care coordination activities, including preparing work folders, processing insurance claims, and assisting with client transitions. Assist with caregiver scheduling, as needed, by updating care plans and maintaining client and caregiver files and database Facilitate on-boarding of caregivers including interviews, new hire, tax and payroll documentation. Coordinate monthly caregiver trainings Assist with day-to-day operations related to reporting, tracking and data management. Support business development with marketing initiatives, referral programs and communications. Manage communications related to caregivers, compliance and paperwork. Work on special projects and client focused communications at the discretion of the owners. Provide backup assistance to Scheduling, Client Services and Marketing Departments when necessary Assist in newsletter and recruitment mailings Maintain HIPAA and confidentiality of information in office

Requirements:

At least 2+ years of experience in the field or in a related area Excellent organizational and time management skills Attention to detail and aptitude in problem solving skills Strong written and verbal communication skills Proficient in MS Office, Excel Experience in Graphic Design, Constant Contact, Canva and using a Cricut a PLUS High school or equivalent (Required)

Benefits:

Retirement Plan (company matched) Health insurance Life Insurane Vision Supplement Supplemental insurance (AFLAC) Paid time off

Bonus Plan Job Type:

Full-time Benefits:

Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Experience:

Office Admin:

2 years (Required)

Language:

English (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person