Imaging Clerical Specialist

POSITION SUMMARY

Performs medical office functions. Supports the Objectives and Philosophy of White-Wilson Medical Center.

ESSENTIAL RESPONSIBILITIES

Welcome and check in patients for appointments. Verify and update patient information in EMR and PACS. Answers telephones, schedules and coordinates appointments, forwards messages to appropriate staff members. Provides pertinent information (exam prep) per doctor's instructions or established clinic guidelines. Checks on lab orders for contrast studies. Contact patients to remind them of the next day appointments. Collects co-pays, co-insurance, deductibles, self-pay charges, and open balances. Reconciles charges and payments at close of day. Initiates release forms for Imaging. Creates imaging CDs and DVDs using the imaging robot and computer mounted CD/DVD burners. Uploads and downloads required documents in the patient's EMR. Orders office supplies. Sorts, distributes, sends, and receives mail and faxes. Consistently displays a positive attitude and a personal commitment to excellence. Attend department meetings and clinic required meetings. Maintains strict confidentiality. Able to complete all tasks individually and work alone when required. Learn and execute Film Librarian tasks. Maintain HIPAA guidelines. Perform any additional related duties as required. Regular and reliable attendance required.

Education/Experience:

High school diploma or GED.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Strong verbal and written communication skills required. The employee frequently is required to sit for long periods of time; stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Ability to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Repetitive motion of upper body required for extended use of computers and telephones.

Position Type/Expected Hours of Work:

This is a full-time position in an outpatient medical business office setting. The estimated schedule is Monday through Friday between the hours of 7am to 7pm. Based on business need, the ability to work a flexible schedule, including some evenings and weekends, as approved in advance.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in a well-lit, office or warehouse environment with routine time spent in an automobile. May operate warehouse and or office equipment; some equipment has moving mechanical parts. Noise level in the work environment is usually quiet to moderate.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement:

White-Wilson Medical Center, P.A. and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.