Retreats & Conference Liaison

PURPOSE:

The Retreats & Conference Liaison schedules, prepares for, and serves outside retreat groups and conferences hosted on the Word of Life Florida campus. This role helps ensure guests have a welcoming, organized, and Christ-centered experience. Key Responsibilities Group Scheduling & Preparation Answer calls and online inquiries for retreats and conferences Schedule groups and maintain communication leading up to arrival Gather event details and coordinate guest needs Learn and utilize scheduling systems including: Total Party Planner Registration System RACK Monday.com Communicate group details with departments such as: Food Service Tech Team Housekeeping Reserve meeting spaces through Outlook and invite leadership staff to the calendar Prepare guest check-in materials and envelopes Set up meeting spaces as needed Retreat & Conference Support Serve as the primary contact for groups during their stay Stay available by phone for guest needs and emergencies Check in regularly with retreat leaders regarding schedules and changes Assist Food Service staff as needed Ensure meeting spaces and common areas are clean and functional, empty trash cans. Prepare refreshments requested in group contracts Unlock cabins before guest arrival Collect final payments upon arrival Guest Service Desk Support Assist at the Guest Service Desk during retreat weekends Answer phones and guest questions, serve at coffee bar Process payments

QUALIFICATIONS

A growing relationship with Jesus Christ Commitment to biblical principles Agreement with Word of Life's Mission, Statement of Faith, and Standard of Conduct A clear call to ministry Strong communication, integrity, and time management skills