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Job Description
Department PCC Finance and Administration Department Florida State University is one of the nation's top public universities, and FSU Panama City amplifies the university's efforts to preserve, expand, and disseminate knowledge in the sciences, technology, arts, humanities, and human services professions. FSU Panama City is located 100 miles west of Tallahassee on the beautiful North St. Andrews Bay is only three miles from the beaches of the Emerald Coast. FSU PC currently houses 20 bachelor's programs, 9 master's programs, and 1 doctoral program, and boasts a small faculty-to-student ratio, which gives students a more personalized academic experience.
Please visit https:
//pc.fsu.edu/promise for information about our FSU PC Promise to students and https://pc.fsu.edu/ for more information about our campus. FSU Panama City also recently opened a brand new, residential housing complex on campus and right on the water. This new apartment-style complex at FSU PC houses both undergraduate and graduate students. For more information about our on-campus housing, visit https://seminolelandingfsu.com/. Responsibilities During the two week fee intake period each semester and as needed throughout each semester, independently perform specialized job processes to collect fees, fines, agency billing payments and mail in payments and associated University records; open, balance, and close teller cash drawer daily; participate in annual audit of cash in vault and cash in teller drawers; counsel students regarding University and SFS policies and procedures related to late fees and fee payments; research University records as necessary to provide appropriate assistance in response to customer service inquiries and/or problems. Provide assistance to the Finance & Administration Office and Enrollment Growth Initiative and other committees and programs as required; handle bulk mail preparations as needed; provide clerical support for special projects and events, which may include assembling event bags, making banners, signs, etc. Assist in the Mail Center with mail delivery, posting using postage meter machine, receiving shipments for campus and delivery of such; handling outgoing shipments using university UPS account and special pickups; assists the Mail Center with compiling reports. Qualifications High School diploma or equivalency and two years of experience or a combination of post-high school education and experience equal to two years. Preferred Qualifications Ability to establish effective working relationships with various departments in order to provide problem solving assistance to FSU students pertaining to their accounts. Effective customer service skills are a must. Ability to solve problem issues which include research of student accounts in order to process payments or assist with guidance on issues. Strong attention to detail to ensure student and departmental payments are handled correctly and promptly. Ability to prioritize tasks and meet deadlines, especially under time-sensitive payment deadline schedules. Helpful During the first two months, the Administrative Assistant will receive structured, hands-on training to build familiarity with university policies and procedures. The selected candidate will work closely with their supervisor to: Participate in guided training sessions on university departments and student accounts, etc. Shadow experienced staff to learn daily workflows and deadlines. Gain an understanding of department responsibilities and requirements. Take on progressively more independent assignments with ongoing support and feedback. Establish strong working relationships with team members, campus partners and students. By the end of the first 60 days, the Administrative Assistant is expected to be working independently with training as needed, being familiar with the campus departments, student accounts, and policies and procedures, and contributing independently to the department while continuing to develop advanced skills. Contact Info Inquiries should be directed to Becki Boortz for more information regarding this position. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about Florida State University and our campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our FSU Total Compensation Calculator to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.
IMPORTANT
To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date. Click the links for Veterans' Preference eligibility requirements and Veterans' Preference required documentation (PDF), or call FSU Human Resources at (850) 644-6034. Considerations This is an USPS (University Support Personnel System) position. This position requires successful completion of a criminal history background check. The position will begin in Summer 2026. This position is part-time and requires an on-campus schedule, Mon-Thurs 8:15 - 1:15. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
