QM Administrative Assistant

Charlotte Behavioral Health Care is seeking a part-time Administrative Assistant to support our Quality Management (QM) Department. This position plays a key role in supporting compliance, accreditation, data tracking, and quality improvement activities across the organization. The ideal candidate is highly organized, detail-oriented, professional, and comfortable working with sensitive and confidential information in a behavioral health environment. Key Responsibilities Provide day-to-day administrative support to the QM team. Assist with AHCA, CARF, DCF and other auditing and monitoring activities. Accurately enter, track and maintain data related to quality and risk events. Collect, enter, and maintain data for satisfaction surveys. Prepare and submit required reports. Support the development of quarterly and annual reports. Process and track policy and procedure updates. Prepare meeting agendas and complete meeting minutes. Benefits Must meet eligibility requirements Employee Assistance Program (EAP) 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements. Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff. High school diploma or equivalent; associate degree or coursework in healthcare administration, business administration, or a related field will be given preference. One (1) year of administrative support experience, preferably in a healthcare, behavioral health, or regulated environment. Familiarity with AHCA, CARF, DCF, or managing entities preferred. Ability to pass a level II Background clearance and drug test. Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn internal systems. For more information regarding the Level II Background Screening click here: https://info.flclearinghouse.com