Voter Services Clerk

The Voter Services Clerk serves as the primary customer service representative for the Seminole County Supervisor of Elections Office. This position is responsible for the accurate maintenance and entry of voter registration information, ensuring the integrity and confidentiality of voter data, and providing essential assistance to voters, including answering inquiries and processing voter-related documents. The Clerk will also be involved in various clerical and administrative tasks associated with voter services, ensuring compliance with applicable state and federal election laws.

• Process new voter registrations, updates or changes to existing registrations, vote-by-mail ballot requests, and returns, as well as petition verifications and other voter record-related tasks.
• Provide accurate voter registration and election information to the public in person, by phone, or via mail, in accordance with Florida state laws, regulations, and procedures.
• Conduct research to resolve issues related to voter registration records, utilizing sources both within the voter database and external government websites or online resources.
• Ensure the accuracy and completeness of voter registration records by verifying information.
• Validate signatures on candidate and initiative petitions.
• Maintain and update street maintenance files to ensure an up-to-date and accurate residential address database for Seminole County.
• Perform other duties as needed to support the office's objectives.
• Proficiency in Microsoft Office suite applications
• Excellent written and verbal communication skills, particularly in a business office setting.
• Strong customer service skills in person, over the phone, and via email.
• Attention to detail with the ability to ensure data accuracy and integrity.
• Knowledge and care of standard office equipment
• Must be a registered voter in the State of Florida.
• Must possess and maintain a valid Florida driver license.
• Ability to lift up to 25 pounds.
• Ability to stand for extended periods during events or election day operations. Able and available to work extended days and weekends as needed, with little or no advance notice, and perform related duties as assigned to meet the needs of the office
• High School Diploma or equivalent (Required).
• At least 1 year of clerical and data entry experience (3 years preferred), with a focus on computer usage in a customer service, public service, or office environment.
• Ability to handle confidential and sensitive information in compliance with legal and ethical standards.
• Strong organizational skills with the ability to manage multiple tasks and priorities under deadlines.
• Problem-solving skills to address voter issues and ensure efficient processes.
• Ability to work with other office staff and election officials to ensure smooth operations during elections.
• Strong understanding of federal and Florida election laws, the elections office computerized voter registration system, and relevant data entry procedures (preferred).