Admin Support

Seeking a Technical Training Specialist to support the development, administration, and delivery of internal and external technical training programs for employees, dealers, and installers. This role assists with hands-on and virtual training, manages training records and logistics, maintains training equipment and materials, and ensures a high-quality learning experience aligned with company standards.

Requirements:

Experience in installation, service, or technical training of electro-mechanical products preferred Strong verbal and written communication skills with the ability to present to small and medium-sized groups Ability to read and interpret electrical and mechanical schematics Strong organizational, multitasking, and project management skills Proficiency with Microsoft Office, Google Workspace, Learning Management Systems (LMS), and web-based training tools Valid driver's license and willingness to travel as needed

Preferred Skills:

Experience delivering technical training programs and hands-on instruction Familiarity with webinars, video-based learning, and interactive training platforms Experience tracking training metrics, KPIs, and reporting Customer-focused mindset with strong attention to detail

Responsibilities:

Support the Training Manager in planning, coordinating, and delivering technical training programs Manage class registrations, attendee communications, training records, certifications, and LMS administration Deliver assigned training modules and technical instruction to employees, dealers, and installers Track training completion, maintain scorecards, KPIs, and training reports Prepare, service, and maintain products and equipment used for hands-on training Coordinate training logistics, including travel arrangements and classroom setup Maintain a clean, organized, and customer-ready Training Center and Lift Lab Ensure training materials, presentations, and content meet company quality and branding standards Respond to customer and trainee inquiries in a timely and professional manner Support continuous improvement of training programs, materials, and delivery methods. #

GRPA Pay:

$70,000.00 - $80,000.00 per year People with a criminal record are encouraged to apply

Work Location:

In person