Business Services Coordinator

Job Title:

Business Services Coordinator

I, II, III

Job Class:

0802, 0803, 0804

FLSA Status:

Included Salary Grade:

103, 104, 105

Department:

Business Services Division:

See summary

EEO Code:

6

Effective Date:

6/18/2026

Last Revision Date:

06/2026

POSITION SUMMARY:

The Business Services Coordinator serves as a flexible, multi-functional resource within the Business Services division of the Highlands County Clerk of Courts. This position provides administrative and operational support across the Official Records, Information Technology, Accounting, and Accounts Payable & Receivables departments, filling in wherever there is a need to ensure continuity of service, operational efficiency, and high standards of customer service throughout the division.

ESSENTIAL JOB FUNCTIONS

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Under the direction of the Business Services Senior Director Cross Departmental Support Serve as a floater resource within the Business Services division, providing operational and administrative support across departments including administration, Accounting, Finance, Official Records, Information Technology, and operations as assigned. Assist department leads and supervisors with day-to-day tasks, special projects, and priority initiatives as directed. Administration Operations Coordinate scheduling, meetings, and communications on behalf of assigned departments. Maintain and organize physical and electronic records in accordance with agency retention policies and applicable regulations. Communication and Customer Service Respond to internal and external inquiries in a professional and timely manner, directing requests to appropriate staff as needed. Communicate effectively with staff at all levels, outside agencies, vendors, and the public. Procurement and Asset Support Support procurement and purchasing processes by tracking orders, managing vendor communications, and maintaining supply inventories. Assist in tracking and managing asset inventory to ensure resource availability and efficient utilization. Process Improvement Participate in process improvement initiatives and support the implementation of new policies and procedures. Identify opportunities to improve efficiency and service delivery within assigned areas. Other duties as assigned.

MINIMUM QUALIFICATION

KNOWLEDGE, SKILLS, AND

ABILITIES

Proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint; ability to learn agency-specific software systems. Strong written and verbal communication skills; ability to communicate clearly and professionally with staff, leadership, and the public. Demonstrated ability to adapt quickly to new environments, tasks, and priorities across multiple functional areas. Strong organizational skills with the ability to manage multiple assignments simultaneously and meet deadlines. Knowledge of general office practices, records management, and public sector administrative procedures. Ability to maintain confidentiality and exercise sound judgment in handling sensitive information. Ability to work independently and collaboratively as part of a team in a fast-paced environment. Knowledge of departmental policies, procedures, and guidelines and the application of such business processes.

EDUCATION AND EXPERIENCE

Minimum of two (2) years of administrative, clerical, or office support experience with a comparable size and work volume organization or Associate's degree in Business Administration, Public Administration, or a related field. Local government or public sector experience preferred. Administrative skills - strong organizational abilities, attention to detail, and the ability to maintain documentation and records. Communication - excellent verbal and written communication skills for engaging with stakeholders, preparing reports, and facilitating coordination across departments.

ESSENTIAL PHYSICAL SKILLS

Ability to communicate both orally and in writing. Ability to access, input and retrieve information from a computer. Ability to work on tasks that require prolonged standing, walking, or kneeling. Mobility to navigate different work environments, including indoor office spaces, outdoor sites, and construction areas. Reading printed or digital materials, such as contracts, spreadsheets, and inventory lists, with attention to detail. Listening and comprehending verbal instructions and communications during meetings, phone calls, or virtual conferences. Occasional lifting and handling of office materials (typically up to 25 lbs.). Performing repetitive tasks like typing, data entry, or scanning documents without discomfort or strain.

Note:

Employees may be required to work rotating shifts, including nights, weekends, holidays, and overtime as needed.

ENVIROMENTAL CONDITIONS

Work is primarily performed in an indoor office environment. The employee may be required to move between departments or locations and adapt to varying workspace conditions as assignments dictate.

Pay:

From $38,264.34 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person