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Audiology Assistant
Job
Refined Hearing
Sun City Center, FL (In Person)
$44,720 Salary, Full-Time
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Job Description
Job Overview We are seeking a dedicated and detail-oriented Audiology Assistant to join our healthcare team. In this role, you will help with patient testing and work closely with provider to provide the best patient care experience. We are willing to train the right candidate. Continuing education credits and licensing are covered by company. Some billing and other administrative tasks are also expected of the role. Your responsibilities will encompass administrative tasks that support the overall efficiency of our medical office, while also enhancing the patient experience. Ideal candidates will possess strong customer service skills and a background in hospitality or front desk operations. Duties (When front office out/only occassionally) Greet patients and visitors warmly, providing a welcoming atmosphere. (When front office out/only occassionally) Manage front desk operations, including answering phones, scheduling appointments, and handling patient inquiries. Maintain accurate patient records and ensure confidentiality in accordance with HIPAA regulations. Assist with insurance verification and patient registration processes. Coordinate communication between patients and healthcare providers to facilitate effective care. Handle administrative tasks such as filing, data entry, and managing office supplies. Support the medical staff with various tasks as needed to enhance office efficiency. Requirements Previous experience as audiology assistant perferred but if not guest services or front desk roles is preferred, especially in a healthcare or hospitality setting. Strong customer service skills with the ability to communicate effectively with aging population. Bilingual or multilingual abilities are highly desirable to better serve our patient community. Excellent organizational skills and attention to detail are essential for managing multiple tasks efficiently. Familiarity with medical terminology and healthcare procedures is a plus but not mandatory. A proactive attitude towards problem-solving and the ability to work well under pressure in a fast-paced environment. Join our team as a Medical Office Assistant where your contributions will make a significant impact on the patient experience and overall office functionality.