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Front Office Support Staff
Job
City of Evanston
Full-Time
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Job Description
Front Office Support Staff JobID:
1387Position Type:
Parks, Recreation & Community Services -Seasonal Date Posted:
5/26/2026Location:
Various Locations Additional Information:
Show/Hide Department:
Parks, Recreation and Community Services Division:
Inclusion & Accessibility, Prieto Community Center/Various Locations Position Title:
Front Office Support Staff Job Type:
Seasonal Pay:
$17.00 per hourNATURE OF WORK
Under the administrative direction of the Office Coordinator or designee, this position provides clerical support which includes, but is not limited to, processing program registrations and daily receipts, preparing deposit batch reports, data entry projects, providing excellent customer service, as well as providing other routine clerical support as needed. Hours vary depending on facility needs, primarily evenings and weekends.ESSENTIAL FUNCTIONS
(Specific assignment will include some or all of the following):- Provides excellent customer service to both patrons and staff.
- Answers questions or direct citizens to appropriate staff member regarding department programs and activities.
- Accesses available sources of information to answer inquiries.
- Processes program registrations and generate reports and invoices for the Center.
- Processes and reconciles receipts, maintains records of such sales and prepares bank deposits for pick-up.
- Responds to inquiries in person or by phone in assigned area.
- May research and evaluate accounts in order to determine resolutions.
- Provides clerical assistance for, but not limited to, newsletter and packet preparation.
- Assists in maintaining both paper and electronic files for the Center.
- Enters, updates, and/or edits data into computer system.
- May assist in updating program content for the Parks, Recreation and Community Services information posted on the city's website and electronic message boards.
- Performs other duties as assigned.
MINIMUM REQUIREMENTS OF WORK
- Must possess a high school diploma, GED, or higher and must possess two (2) or more years of clerical experience.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagrammatic form; to deal with problems involving several concrete variables in or from standardized situations.
- Ability to exhibit minimum mathematical skill usually associated with addition, subtraction, with the skill level to, multiply and divide all unites of measure to perform the four operations with like or common decimal fractions; to compute ratio, rate and percent; to draw and interpret bar graphs; to perform arithmetic operation involving all American monetary units.
- Ability to establish and maintain effective working relationships with supervisors, co- workers, and the public.
- Proficiency with computer and related software, including email, word processing, spreadsheet, and database software.
- Ability to greet the public in a courteous manner.