Administrative Assistant/Reception

Overview:

A New Start Counseling Center, Inc in Fayetteville Georgia, is looking for a part time front desk administrative professional, Monday through Thursday-10:00am to 3:00pm. Previous office experience is required. Interested candidates must be flexible, able to multi-task, dependable and detail-oriented. This position is ideal for someone who thrives in a structured environment, communicates clearly, and can balance client interaction with behind-the-scenes administrative precision. If you are interested in working in a small client oriented, professional work environment, please apply. Key competencies entail proficient phone etiquette, effective time management, meticulous attention to detail, adept multitasking capabilities in fast-paced environments, a professional and empathetic demeanor, and articulate communication abilities.

Responsibilities:

Verify insurance benefits (behavioral health coverage, deductibles, copays, authorizations) Accurately document benefits and eligibility in EMR systems Communicate financial responsibility to clients clearly and confidently- Provide administrative support to ensure efficient operation of the office Assist in daily office needs and manage general administrative activities Perform clerical tasks such as data entry, filing, and document organization Overseeing client check-in and check-out procedures Manage calendars and schedule appointments Handle phone calls and correspondence in a professional manner Proofread documents for accuracy and completeness

Requirements:

Previous front desk, medical office, or administrative experience Strong understanding of insurance verification (behavioral health preferred) Excellent attention to detail and organizational skills Professional communication skills (both verbal and written) Ability to manage multiple tasks in a fast-paced environment Comfort with EMR systems and general technology platforms Experience with Availity or insurance portals Familiarity with CPT codes and behavioral health billing processes Experience working in a therapy, medical, or mental health setting This is a paid position offering competitive compensation. If you are a motivated individual with strong administrative skills, we encourage you to apply for this exciting opportunity.

Job Type:

Part-time Pay:

$13.00 - $15.00 per hour

Work Location:

In person