Administrative Assistant (Crisis Stabilization)

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. Are you ready to make a Difference?

Job Summary:

The Administrative Assistant will be supporting staff in a 24-hour Crisis Stabilization Unit. Crisis stabilization services are a first-line alternative to hospitalization in state hospitals, providing psychiatric stabilization and detoxification for adults age 18 and over on a short-term basis.

Job Duties and Responsibilities:

Enters demographic and payer information for all crisis individuals into Carelogic, obtaining new MHID#'s as applicable, and according to P&P. Opens and closes crisis individuals in Carelogic as individuals are admitted and discharged. Insurance verifications daily on all admissions, prints web portal verifications. Runs Failed Activities/MICP/billing error reports no less than three times weekly. Works closely with Highland Rivers UM department and Crisis Case Managers, corrects errors, send adjustment forms, etc… according to Policy and Procedures Scans Medical records into EHR upon discharge Medical records review & filing until record scanned. Sends medical records requests according to P&P. Covers for Unit HST/Ward Clerk as needed. Completes Supply orders, Purchase Orders as needed Completes data reports as requested. Assists administration with letters, memo's etc. Attends staff meetings as scheduled. Completes credit card reconciliation. Completes MIERS Updates and emails to involved parties the daily census for unit as backup Other duties as assigned.

Benefits:

Health Insurance through the State Health Benefit Plan of GA Flexible Benefits such as dental, vision, life, critical illness, etc. Retirement Plan with employer matching 4 weeks of Paid Time Off with increase of accruals based on years of service 10 paid holidays 1 personal day Qualifying employer for

Public Student Loan Forgiveness Minimum Qualifications :

High School Diploma or GED 1-2 years' experience in customer service

Preferred Qualifications:

1 year experience working in a medical or behavioral health office Bi-Lingual abilities a plus Highland Rivers Behavioral Health is an Equal Opportunity Employer and does not discriminate on the basis of color, race, national origin, age sex, religion, or disability. Selected applicants must pass a pre-employment background investigation and a pre-employment drug screen. Employment is contingent upon passing the background and the drug screen.