Front Office Associate (PRN)

Job Description Elite Personalized Medicine, Inc. Front Office Associate Elite Personalized Medicine (www.epmlife.com) is an innovative medical establishment. We believe that true health is achieved by education and execution of a personalized wellness plan. Our vision and mission is to inspire a community by empowering members through lifestyle modification and positive reinforcement.

General Description:

Under the direct supervision of the Clinic Director.

Primary Job Function:

Create the best possible first impression for our patients and potential patients, both in person and on the phone Administrative work including but not limited to answering phones, scheduling, answering billing and service- related questions, collecting payment for services and/or products, sending and receiving faxes, and other duties assigned by providers or managers Contact patients regarding the scheduling of follow-up visits and procedures, as outlined in the Treatment Plan Update patient chart notes and files in EMR as needed Work with multiple providers to ensure proper patient flow and practice efficiency Learn and administer both attended and unattended therapies Exhibit the use of therapeutic communication, exceptional customer service, professionalism, timeliness, efficiency, and teamwork in all aspects of work Attend regularly scheduled staff meetings and learning sessions Actively participate in quality improvement processes while being open to ongoing changes Keep all protected health information (PHI) confidential and abide by HIPAA guidelines for the release and disclosure of any PHI Consolidate banking on a monthly basis for services paid for via cash or check and reconcile these transactions in

Quickbooks Required Skills:

Experience in sales, customer service administration or medical office preferred 1 year of customer service experience preferred Must be a team player - be wiling to help support other departments when needed 1 year of experience working within an integrative medicine clinic preferred Ability to work independently and as part of a multi-disciplinary team Document management and excellent organizational skills Must be detail oriented and be able to multi-task effectively Previous experience with an Electronic Health Records (EHR) system and working in an EHR environment Commitment to Alternative Healing Modalities and Elite Personalized Medicine clinic's values and mission Familiarity with Microsoft Office and Quickbooks preferred PRN/Part-Time at our Peachtree Corners location, 5270 Peachtree Parkway, Suite 107Norcross, GA 30092. Our clinic is busy and rapidly growing, serving our patients with the most forward-thinking medical approach--functional medicine. This is a very rewarding and challenging position with many opportunities for growth and future advancement. Please keep this in mind when applying. We, at Elite Personalized Medicine, are in search of team members who take initiative, can adapt to an evolving practice and are willing to participate in advancing medicine, an amazing patient experience, and the overall wellness of the surrounding community. We are seeking someone who wants to grow with our organization and contribute to the success of the EPM brand within the community. The best candidates must possess an enthusiastic and energetic personality that is willing to contribute ideas to better the practice and patient experience, professionalism, character, and above all else, integrity.

Job Types:

PRN/Part Time Salary:

$17.00 - $20.00 per hour

Benefits:

Employee discount

Schedule:

Hours determined based on part-time or full-time commitment Ability to commute/relocate: Peachtree Corners, GA 30092: Reliably commute or planning to relocate before starting work (Required)

Work Location:

In person

Job Type:

Part-time Pay:

$17.00 - $20.00 per hour Application Question(s): Flexible Hours and weekends?

Education:

Associate (Required)

Experience:

Healthcare management: 1 year (Preferred)

Microsoft Office:

1 year (Required)

Customer Service:

1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person