Front Office Coordinator

Front Office Coordinator Ankeny Physical Therapy Partners Ankeny, IA Job Details Full-time $16 - $22 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Flexible schedule Life insurance Retirement plan Qualifications Maintaining an organized workspace Multitasking Interpersonal skills Health insurance

Full Job Description Position Summary:

We are seeking a friendly, organized, and reliable Front Office Coordinator to be the first point of contact for our physical therapy patients. You will play a key role in providing exceptional customer service while handling the administrative duties that keep the clinic running smoothly.

Key Responsibilities:

Greet and check-in/check-out patients in a warm, professional and efficient manner Answer incoming calls and respond to patient inquiries Schedule and confirm appointments Verify insurance benefits and collect co-pays or payments at the time of service Maintain accurate patient records and update EMR (Electronic Medical Records) Process patient intake forms and ensure all documentation is completed in a timely manner Communicate effectively & efficiently with therapists and office staff to coordinate patient care Assist with billing questions and route complex issues to billing department Keep the waiting area clean and organized Perform other clerical duties as assigned (e.g., faxing, scanning, filing)

Pay:

$16.00 - $22.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person